
How UNICEF responded in MENA to the infodemic using insights
Tackling the infodemic using conversational insights - Case Study of UNICEF Response in MENA
Combatting misinformation around COVID-19 and vaccines is a tedious task for international organizations, governments, and even individuals. In this case study, we explore how UNICEF MENARO established a holistic communication strategy to combat misinformation in the MENA region.
By utilizing conversational insights and a series of on-the-ground initiatives, the organization's team has managed to learn:
Telling a simple, more grasping story has a better impact on people's acceptance to covid vaccines. Combating misinformation with accurate information alone is not enough.
Main MENA misinformation narrative clouds revolved around vaccine efficacy, mRNA impacting your genome, whether it's halal or not, and other conspiracy theories.
MENA sentiment around covid/vaccines was heavily affected by social proofing, seeing government leaders taking the vaccine, and social media
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