Legal Terms

This page lists the terms of service for access and use of all Talkwalker services, including terms for processing of personal data and Talkwalker’s privacy policies.

Terms of Service

• Terms of Service (Effective as of August 1, 2024)
• Free Services Terms of Service (Effective as of July 31, 2018)
• Talkwalker AI Terms (Effective October 10th, 2024)

Basic Conditions of Use & Content Limitations

The Basic Conditions of Use provides certain additional rules applicable to the use of the Talkwalker Services while the Content Limitations provides a list of restrictions attached to the content accessible through the Services:

• Basic Conditions of Use (Effective as of June 13, 2023)
• Content Limitations (Effective as of June 6, 2025)

 

Service Level Agreement

The Service Level Agreement defines the service levels applicable to the Talkwalker services:

• Service Level Agreement (Effective as of June 10, 2020)

 

Data processing agreement

Talkwalker is GDPR compliant. Talkwalker’s data processing agreement for the processing of personal data:

• Data Processing Addendum (Effective as of August 1, 2024)

 

Privacy Policy

Privacy policies for using the Talkwalker service and website, including Talkwalker’s privacy policy towards the users of social and web media platforms:

• Privacy Policy (Last update: June 2024)
• Cookie Policy (Last update: May 2018)
• Author Privacy Policy (Last update: May 2018)

 

Additional Documents

• Anti-Slavery & Human Trafficking Statement
• Security Documents
• Talkwalker and the EU Digital Services Act

 

Previous Versions

• Terms of Service (Effective as of June 13, 2023)
• Terms of Service (Effective as of January 7, 2021)
• Terms of Service (Effective as of January 7, 2020)
• Terms of Service (Effective as of November 15, 2018)
• Terms of Service (Effective as of July 2, 2018)
• Terms of Service US & Canada (Effective as of October 17, 2016)
• Terms of Service Rest of the World (Effective as of October 17, 2016)
• Basic Conditions of Use (Effective as of November 15, 2018)
• Basic Conditions of Use (Effective as of July 2, 2018)
• Basic Conditions of Use (Effective as of January 7, 2020)
• Basic Limitations (Effective prior to July 2, 2018)
• Content Limitations (Effective as of November, 2023)
• Content Limitations(Effective as of January 7, 2021)
• Content Limitations (Effective as of January 7, 2020)
• Content Limitations (Effective as of November 15, 2018)
• Content Limitations (Effective as of July 2, 2018)
• Content Restrictions (Effective prior to July 2, 2018)
• Service Level Agreement (Effective prior to June 10, 2020)
• Data Processor Agreement (Effective as of May 18, 2018)