Talkwalker is a social listening and analytics company specialized in listening, analytics, and reporting. We enable over 2,000 brands to analyze online conversations on blogs, forums, news sites, social networks and beyond in 187 languages. The fact that we were recognized as a leader in the Forrester Wave™: Social Listening Platforms, Q4 2020 report validates all that we strive for - happy customers, a powerful platform, leading AI technology, and exceptional data quality and coverage.
The company is extremely international with our headquarters based in the city center of Luxembourg and additional offices in New York, San Francisco, Frankfurt, Singapore, Paris, and Tokyo. In addition to our seven offices, we also have team members located in London, Milan, Sydney, and Mexico.
Our team comes from over 50 different countries around the world! We have a total headcount of over 400+ employees that we are continually adding to. In 2021, our goal is to grow to 500+ team members.
I joined Talkwalker in January 2016 as a Customer Success Manager in Luxembourg. Since then, it has been an incredible journey seeing the company grew over the years to become an industry leader! All this by keeping our core values and encouraging people to take more initiatives. Thanks to my managers and their faith in me, I have been continuously advancing in my professional career and taking on more challenges and responsibilities. I am very grateful to be working with such a great and talented multicultural team, and looking forward to making our clients more successful in the years to come!
Head of Customer Success Transformation
I joined Talkwalker in 2018 as a senior account executive and was the first hire for the newly set up Singapore office. Since then I was involved with the development & localization of the platform for the Japan market and starting to sell to the Japanese clients. It was challenging but indeed the priceless experience. 2 years later, thanks to Talkwalker, a new office was set up and I am managing the team in Tokyo. It is great to communicate with the clients directly and detail support them closely with the talented colleagues. We will continue to grow as a team and a company, and keep servicing and empowering the clients in Japan and the rest of the world.
Managing Director - Japan