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Amex refreshed Platinum, and the internet has opinions

Amex’s new Platinum benefits sparked debate — highlighting fee sensitivity, short hype cycles, and the growing “worth it?” question. See how market intelligence helps financial brands stay ahead of shifting perceptions.

Report snapshot

  • Who’s driving the conversation might surprise you.

  • The refresh sparked a “sugar rush,” spiking in buzz then dipping fast.

  • The big debate: Is Platinum status actually worth the $895 fee?

Check out the full report to explore the data behind these trends.

See how social listening insights can help brands like Amex turn audience feedback into loyalty — and more successful product launches.

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