Deutsche Telekom: Real-Time Crisis Management using a Social Listening Powered Situation Room
Deutsche Telekom used the power and flexibility of Talkwalker social data intelligence to create a situation room for crisis management that helps them to avert potentially damaging issues from spiralling out of control.
Download this case study to find out how Deutsche Telekom:
- Developed a state of the art crisis management system powered by real-time social listening
- Averted crisis situations that would have hit share prices and weakened sales
- Saved significant amounts of time and improved communication by creating customized social intelligence reports for each department