Case Study - Deutsche Telekom: Real-Time Crisis Management using a Social Listening Powered Situation Room

Deutsche Telekom used the power and flexibility of Talkwalker social data intelligence to create a situation room for crisis management that helps them to avert potentially damaging issues from spiralling out of control.

Download this case study to find out how Deutsche Telekom:

  • Developed a state-of-the-art crisis management system powered by real-time social listening
  • Averted crisis situations that would have hit share prices and weakened sales
  • Saved significant amounts of time and improved communication by creating customized social intelligence reports for each department

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