Social Listening
Listen to social conversations about your brand, products and campaigns across social networks, online and offline.
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Never miss another mention
Use social listening to analyze brand mentions across 10 social networks including full firehose access to Twitter. Go beyond social to track discussions on online news sites, blogs, forums, offline databases and understand what your customers and prospects think of your brand.
Never miss another opportunity to connect with your audience and react to issues as they happen. Discover how your brand assets are being used with fully integrated proprietary visual listening.
What does Talkwalker track?
- Cover 187 languages
- Monitor 150 million websites
- Track 30,000+ brand logos – the only platform with fully integrated visual listening
- Listen to discussions on 10+ social networks
Protect your brand across the world
Protect your brand and combat issues before they escalate with comprehensive alerting functions. Receive notifications directly in your inbox at regular intervals or whenever there is unusual activity.
Advanced sentiment analysis for social listening makes sure you’re covered across the globe. Real-time listening through our command center so you can stay on top of every issue as it happens.
Check out our Social Listening Guide for more information about brand protection.
Key brand protection features
- Instant, automated alerts
- Sentiment analysis in 25 languages
- Customized crisis dashboards for real-time brand listening
- Smart spike analysis for advanced issue detection
Spot emerging trends with real-time listening
Listen to what the world is saying on social and spot new trends and opportunities before your competitors. Use AI-powered social listening to surface trends hidden in the noise of social media.
Find the right moment to latch on to a trend using our unique trending score and trend prediction graphs. Learn how trends spread with the Virality Map. Analyze the impact of current trends by comparing impact to previous trends.
Key features for trend focused social listening
- 2 years of historical data access
- Conversation clustering to quickly make sense of large amounts of data
- Virality Map to understand how trends spread
- Time-lapse graphs to measure trends over time
- Automated theme-based trend detection
Listen, react and respond in real-time
Respond to comments and problems in seconds with real-time social listening. Build better relationships with customers and influencers by responding instantly and use influencer analysis dashboards to find the best way to get in touch.
Our Crisis Management Guide will explains how to monitor, analyze, and react. Check it out!
Never miss another opportunity for social selling by jumping into key conversations ahead of competitors. Optimize event performance by listening to all discussions around events and identifying the key topics and influencers to widen reach.
Check out our Social Listening Guide for more information about optimizing your campaigns.
Key features for real-time social listening
- Command center for round-the-clock monitoring
- Hootsuite integration for instant response
- Customizable dashboards for easy monitoring
- Easy integration into social prospecting systems
Get the full picture with visual listening
Every day over 1 billion photos and images of brands and products are posted on social and online. With up to 80% of these images making no mention of the brand in text, visual listening with image recognition technology is the only way brands can get a truly comprehensive understanding of brand perception.
Use the only platform with fully integrated visual listening to make sure you get the full picture on social and online.
Key features for visual listening
- Track 30,000+ brand logos
- Instantly add any logo to our database
- Identify scenery and objects as well as logos
- Use AI-powered technology that improves over time
In-depth social listening powered by continuous innovation
Image Recognition
Analyze images and text in one platform using Talkwalker’s proprietary image recognition technology across 30,000 brand logos.
Trending Score
Latch on to trends at the right moment by monitoring speed of sharing of articles, tweets, images and more.
Sentiment in 25 languages
Track brand reputation over time, view results by country, language or media type and manually adapt results as needed. All this in English, German, French, Spanish, Chinese, Indonesian, Portuguese, Italian, Danish, Swedish, Norwegian, Finnish and more.
Data from Print, TV, Online and Social
Benefit from proprietary crawling technology indexing more than 150 million local and international websites, 10+ social networks and running on 1500 servers. Access an extensive archive of major global TV, radio, print media and newswires from LexisNexis® to get a 360-degree view of your brand's performance and reputation on all media channels.
Social Channel Analytics
Deep dive into the performance of owned social channels and competitors using comprehensive social channel analytics. Analyze reach, engagement, share of voice, the trending score of your posts and much more.
Time Lapse Graphs
Track the evolution of trends and key metrics over time using time lapse graphs. Visualize the key factors that affected performance at a granular level.
Earned and Owned Media
Measure and compare performance of both earned and owned media in one platform.
Worldwide Language Coverage
Access and filter results from 187 different languages. Use automated translation directly in the platform to understand results that aren't in your native language.
100% of tweets
Don’t miss a single post when monitoring Twitter with Talkwalker’s full access to the Twitter firehose. Rest assured that you’ll receive all tweets in real-time.
