Talkwalker Consumer Intelligence Platform
Social Listening to Consumer Intelligence
The future-proof insights platform for enterprises looking to drive successful business decisions guided by actionable insights in real time from the true voice of the consumer
Talkwalker is the platform of choice of over 2,500 brands
Talkwalker Consumer Intelligence Platform
Monitor and analyze social conversations around your brand, competitors, and industry
Gain insights to inform decisions that connect you better with your consumers
Assess your brand's social media performance against competitors and industry standards
Enhance brand positioning and distinguish yourself in a competitive market
Gather actionable insights from media coverage, top publications, influencers, and journalists
Develop a data-driven strategy to effectively engage with the media and amplify your brand message
Integrate customer feedback from reviews, surveys, support tickets, and other channels for comprehensive sentiment analysis
Deepen your understanding of customers by evaluating feedback alongside social data insights
Leverage data-driven insights to create exceptional customer experiences
Understand your audience like never before
Discover entirely new audiences for your product launches and market entry strategies
Validate your hypotheses on your current consumer bases
Talkwalker Consumer Intelligence Platform
Real-time social insights for smarter, faster business decisions
Talkwalker Social Listening is the premier product for analyzing social media conversations, understanding audience sentiment and identifying trends. Use insights to optimize social strategies, manage reputation, and amplify your social presence
Score higher social performance with benchmarking insights
Talkwalker Social Benchmarking is the premier product for comparing your brand's social media performance against competitors and industry standards. Identify areas for improvement and take informed actions to capitalize on opportunities and outpace the competition
Amplify your brand signature in the media with real-time insights
Talkwalker Media Monitoring is the premier product to capture brand mentions across online news, social and traditional channels. Utilize data-driven insights to strategically engage with key media stakeholders and make your voice heard
Discover the power of a unified customer feedback stream
Talkwalker Customer Feedback Analytics is the premier product to glean deeper insights from customer feedback than you ever thought possible. Address customer service gaps and enhance the customer experience using powerful data-driven insights
Get to know your audience like never before
Talkwalker Audience Insights is the premier product to understand your audience, validate hypotheses and discover entirely new audiences. Uncover eager-to-buy consumer bases worldwide for your products and services
Talkwalker Blue Silk™ AI
The secret sauce behind the magic of the Talkwalker platform
Click up powerful visualizations in seconds
Save on 100s of hours and expensive resources spent on manual data collection and processing
Instantly update your visualizations to fresh new data as it pours in, ensuring reliable decision-making
Share insights effortlessly with your colleagues
Give employees across your organization access to valuable insights, allowing them to make informed decisions and contribute to your company's success.
Empower everybody to understand and apply data-driven insights
Foster a virtuous cycle of learning and optimization
Use AI-generated insights to inform new questions and hypotheses.
Leverage sophisticated tools to explore data, identify trends, and uncover insights that drive strategic decision-making
Talkwalker Data
Strong business decisions necessarily start with the right data
Experience a high-quality data foundation
The Talkwalker platform funnels in only the best and most reliable data on the planet
So that your decisions are based only on the right data
Transform the data deluge into a neat single window view
Access an extensive range of data sources, including social networks, media, reviews, and surveys and more
All in one place
For all your consumer intelligence use cases
Get to the signal hidden in all the noise
Transform vast quantities of raw data into sparkling insights that empower you to make confident business decisions
Optimize your marketing, PR, customer experience and audience engagement strategies for maximum impact