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Tech & Telecom

Raise the bar with social listening. Stay one step ahead by implementing real-time insights in your strategic decisions.

Respond to changing behavior

Whether you belong to telecom, video games, software, or any other subsection of the technology industry, you must power your insights with a platform that speaks your language. Talkwalker's AI-powered platform will give you the edge you need in this evolving industry, by tracking conversations around competitors, products, and consumer behavior.

Why Talkwalker

Monitor the landscape and all its players

Use social listening to compare yourself with your competition. Keep an eye out for what customers are saying on 5G, IoT, big data, or any other trend relevant to your brand.

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Respond to changing consumer behavior

Track popular hashtags, favorite products, and sentiment, to constantly improve your customers' experience. Use real-time insights to adapt, based on changes in consumer needs.

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Find trends before they become mainstream

Understand what the market wants and innovate at every step. Leverage our Conversation Clusters to uncover hidden patterns or trends, and capitalize on potential market gaps.

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Our Clients in
Telecom

On top of the obvious performance of the tool in terms of coverage, artificial intelligence and data integration, the hyper-intuitive, modular interface and change management were determining factors in our decision to choose Talkwalker.

Bruce Hoang

Digital Communication & Data Director, Orange France

See the case study

Publications

To make a change in the fastest growing industry you need to use the right tools. Leverage the power of social listening.

Blog

How to create a social media report | 2022 update

You and your team spent days preparing your latest social media campaign. Intense preparation, late nights, coffee on tap. Now what? Show your boss your ...

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Blog

Share of voice guide for marketers

Do you know your share of voice? Do you know what SOV means? How important is it? Think competitive advantage, customer engagement, campaign effectiveness, brand ...

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Blog

How to map & measure the consumer journey

The consumer journey used to be simple. An ad - TV, billboard, newspaper, radio - would pique your interest. Ooh, I need that product. Some ...

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Blog

Best Chinese New Year marketing campaigns

While New Year celebrations are officially over, those of us in Asia are still relishing the holiday vibes with Chinese New Year (CNY) just around ...

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Blog

8 Best marketing case study examples

Looking to drive your marketing strategy? Read our best marketing case study examples that show how global brands have used social listening and consumer intelligence ...

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Blog

Shaping post-pandemic success with consumer insights: Hear from Red Comm Indonesia

As part of our Social Media Trends 2022 campaign, we organized a webinar with Red Comm Indonesia, one of the award-winning marketing agencies in the region. ...

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Blog

The top 60 Instagram influencers in India

Influencer marketing has been on the rise over the last few years, and shows no signs of slowing down in India. Instagram influencers are to ...

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Blog

How to measure customer experience in the metaverse

We thought that measuring customer experience in the real world and on the web was enough. But that was before the metaverse, an amalgamation of ...

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Blog

Marketing strategy to marketing plan

Creating your marketing strategy is a challenge. Your first challenge. Your second, is writing your marketing plan. Together, they’ll guide you, your team, ...

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