Tech & Telecom
Raise the bar with social listening. Stay one step ahead by implementing real-time insights in your strategic decisions.
Respond to changing behavior
Whether you belong to telecom, video games, software, or any other subsection of the technology industry, you must power your insights with a platform that speaks your language. Talkwalker's AI-powered platform will give you the edge you need in this evolving industry, by tracking conversations around competitors, products, and consumer behavior.
Why Talkwalker
Monitor the landscape and all its players
Use social listening to compare yourself with your competition. Keep an eye out for what customers are saying on 5G, IoT, big data, or any other trend relevant to your brand.
Respond to changing consumer behavior
Track popular hashtags, favorite products, and sentiment, to constantly improve your customers' experience. Use real-time insights to adapt, based on changes in consumer needs.
Find trends before they become mainstream
Understand what the market wants and innovate at every step. Leverage our Conversation Clusters to uncover hidden patterns or trends, and capitalize on potential market gaps.
Our Clients in
Telecom
On top of the obvious performance of the tool in terms of coverage, artificial intelligence and data integration, the hyper-intuitive, modular interface and change management were determining factors in our decision to choose Talkwalker.
Bruce Hoang
Digital Communication & Data Director, Orange France
Publications
To make a change in the fastest growing industry you need to use the right tools. Leverage the power of social listening.
Blog
Most retail banks and financial services today are on a journey towards building a digital first presence, through digital and mobile banking applications, and omnichannel ...
Blog
Do you get a buzz from PR crisis management? I do, but don’t tell! Panic gets you nowhere, while balance keeps your brand ...
Blog
This post was originally posted on the Axiata Digital Agency website. The background The term “unprecedented” took the world by storm in 2020 and 2021 ...
Blog
Something we can't live without. Images grab our attention. They’re memorable. They’re engaging. We share them. Big time! Should brands care? ...
Blog
Consumers buy from social media, which is why brands need a social presence if they want to reach them. But simply setting up an account ...
Blog
Brands in the Asia Pacific region, from Hyundai to Ralph Lauren, have been running metaverse activations from as early as 2021. And it’s not ...
Blog
Wow! A traffic jam. Hundreds. No. Thousands of people eager to reach my website. How did I do it? Social media. A platform for promoting ...
Blog
Your social media posts. Interactions with consumers. Comments. Responses. Feedback. Engagement. Competitors' dialogue with customers... There's a ton of insights buried in this online activity. ...
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We thought that measuring customer experience in the real world and on the web was enough. But that was before the metaverse, an amalgamation of ...
