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Tech & Telecom

Raise the bar with social listening. Stay one step ahead by implementing real-time insights in your strategic decisions.

Respond to changing behavior

Whether you belong to telecom, video games, software, or any other subsection of the technology industry, you must power your insights with a platform that speaks your language. Talkwalker's AI-powered platform will give you the edge you need in this evolving industry, by tracking conversations around competitors, products, and consumer behavior.

Why Talkwalker

Monitor the landscape and all its players

Use social listening to compare yourself with your competition. Keep an eye out for what customers are saying on 5G, IoT, big data, or any other trend relevant to your brand.

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Respond to changing consumer behavior

Track popular hashtags, favorite products, and sentiment, to constantly improve your customers' experience. Use real-time insights to adapt, based on changes in consumer needs.

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Find trends before they become mainstream

Understand what the market wants and innovate at every step. Leverage our Conversation Clusters to uncover hidden patterns or trends, and capitalize on potential market gaps.

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Our Clients in
Telecom

On top of the obvious performance of the tool in terms of coverage, artificial intelligence and data integration, the hyper-intuitive, modular interface and change management were determining factors in our decision to choose Talkwalker.

Bruce Hoang

Digital Communication & Data Director, Orange France

See the case study

Publications

To make a change in the fastest growing industry you need to use the right tools. Leverage the power of social listening.

Blog

Social Media Trends for 2022

It’s back. Bigger and better than ever. The social media trends you need to know. Together with HubSpot, we've brought together insights from 70+ ...

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Blog

10 best image recognition tools

There's a ton of information flooding the Internet, predominantly on social media platforms. For brands, this social data is both a challenge and an opportunity ...

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Blog

How to create your PR strategy

Looking to get eyeballs on your brand? Promote your products and services to a new audience? Public relations defines how a company communicates with people ...

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Blog

How to manage customer review data

Super excited to let you know that we’ve acquired Reviewbox, an all-in-one review management platform. We’re currently integrating Reviewbox’s ...

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Blog

Text mining - transform unstructured data into insight

Text mining is a natural language processing technique that helps analysts generate powerful insights by finding meaningful patterns and tendencies in unstructured data. Get a ...

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Blog

Best text analytics tools & guide

Hidden inside your organization, there’s a wealth of untapped information about consumers. With text analytics tools you can convert this unstructured text into ...

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Blog

What is customer data integration (CDI)?

Customer data integration - CDI - is a process that consolidates and manages data about your customers taken from multiple sources. It helps you drive ...

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Blog

15 best consumer research tools and datasets

Consumers buy from social media. It’s why brands of any size need a presence if they want to reach them. Understanding what motivates ...

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Blog

Take a step back: Re-imagining brand love in today’s world

It’s time to re-think your consumer engagement strategy. As part of the Love Brand 2021 Expert Series, we organized a webinar with experts from ...

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