Tech & Telecom

Raise the bar with social listening. Stay one step ahead by implementing real-time insights in your strategic decisions.

Respond to changing behavior

Whether you belong to telecom, video games, software, or any other subsection of the technology industry, you must power your insights with a platform that speaks your language. Talkwalker's AI-powered platform will give you the edge you need in this evolving industry, by tracking conversations around competitors, products, and consumer behavior.

Why Talkwalker

Monitor the landscape and all its players

Use social listening to compare yourself with your competition. Keep an eye out for what customers are saying on 5G, IoT, big data, or any other trend relevant to your brand.

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Respond to changing consumer behavior

Track popular hashtags, favorite products, and sentiment, to constantly improve your customers' experience. Use real-time insights to adapt, based on changes in consumer needs.

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Find trends before they become mainstream

Understand what the market wants and innovate at every step. Leverage our Conversation Clusters to uncover hidden patterns or trends, and capitalize on potential market gaps.

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Our Clients in
Telecom

On top of the obvious performance of the tool in terms of coverage, artificial intelligence and data integration, the hyper-intuitive, modular interface and change management were determining factors in our decision to choose Talkwalker.

Bruce Hoang

Digital Communication & Data Director, Orange France

See the case study

Publications

To make a change in the fastest growing industry you need to use the right tools. Leverage the power of social listening.

Blog

What’s brand equity and how to measure it

Why should strong brand equity be every brand’s goal? Because customers buy their products, whatever the price. Whatever the features. These brands are ...

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Blog

The marketing KPIs to benchmark your brand love

Building brand love is an essential step to post-lockdown success. But what marketing KPIs should you be measuring to monitor your love? In this blog, ...

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Blog

America's Favorite Brands

You probably have a favorite brand. It’s probably different from your friend’s favorite, your parents’ favorite. But the reasons why ...

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Blog

The best sentiment analysis tools

Humans. So clever. We read words and know whether they’re giving a positive or negative vibe. We see beyond sarcasm and understand the ...

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Blog

9 voice of the customer tools and tips

Well, well, well… what do we have here? Voice of the customer tools have entered the chat. With brands focusing more and more on ...

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Blog

Top media and entertainment industry trends in Asia

Our lifestyles today have changed significantly from how they were 2 years ago. And one of the greatest changes we see is how we spend our ...

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Blog

19 customer experience metrics to monitor

Your product screams quality and it won’t break the bank. Why are sales dropping? Times have changed. So have consumers. Loyalty has gone ...

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Marketing Essentials

Brand reputation dashboard template

A positive brand reputation means consumers trust a brand. They’re happy to spend their money. They’ll return. They’re happy ...

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Blog

11 steps for PR crisis management

Do you get a buzz from PR crisis management? I do, but don’t tell! I understand that panic gets you nowhere, while balance ...

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