Tech & Telecom

Raise the bar with social listening. Stay one step ahead by implementing real-time insights in your strategic decisions.

Respond to changing behavior

Whether you belong to telecom, video games, software, or any other subsection of the technology industry, you must power your insights with a platform that speaks your language. Talkwalker's AI-powered platform will give you the edge you need in this evolving industry, by tracking conversations around competitors, products, and consumer behavior.

Why Talkwalker

Monitor the landscape and all its players

Use social listening to compare yourself with your competition. Keep an eye out for what customers are saying on 5G, IoT, big data, or any other trend relevant to your brand.

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Respond to changing consumer behavior

Track popular hashtags, favorite products, and sentiment, to constantly improve your customers' experience. Use real-time insights to adapt, based on changes in consumer needs.

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Find trends before they become mainstream

Understand what the market wants and innovate at every step. Leverage our Conversation Clusters to uncover hidden patterns or trends, and capitalize on potential market gaps.

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Our Clients in
Telecom

On top of the obvious performance of the tool in terms of coverage, artificial intelligence and data integration, the hyper-intuitive, modular interface and change management were determining factors in our decision to choose Talkwalker.

Bruce Hoang

Digital Communication & Data Director, Orange France

See the case study

Publications

To make a change in the fastest growing industry you need to use the right tools. Leverage the power of social listening.

Blog

11 steps for PR crisis management

Do you get a buzz from PR crisis management? I do, but don’t tell! I understand that panic gets you nowhere, while balance ...

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Blog

The best data analytics tools on the market

Data is more readily available than ever before. There’s so much out there and it’s becoming even easier to collect. In ...

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Blog

The best alternatives to Facebook Analytics

The time has come. It may be a tough pill to swallow, but it’s the end of the road for Facebook Analytics. Let ...

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Blog

Voice of the customer analytics

Voice of the customer analytics captures customers' experiences, expectations, preferences, and aversions. Brands that understand the VoC, that listen to consumers, will find insights that ...

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Blog

Podcast analytics tools - beyond stats, hear your listener

Podcast analytics tools offer clarity and insight into one of the most powerful channels for advertisers - podcasting. Because it offers a captive audience social ...

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Marketing Essentials

Campaign management dashboard template

Innovative brands that stay on top streamline their campaign management so that the analysis translates into effective results. Whether you’re in the planning ...

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Blog

Tesla’s marketing strategy shows that it’s time for CEOs to get social

Elon Musk is all over social! "Elon Musk hires meme maker as Tesla's social media manager", "Tesla's new social media manager used a sheep to ...

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Blog

How to become a customer-centric brand

Is your company product-centric? Creating products that you hope consumers will buy? Okay, that could be where you’re going wrong. Customer-centric brands put ...

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Blog

Top consumer trends in the UK

Keeping on top of consumer trends is key for brands that want to stay connected to their target audience. Not every trend consumers follow is ...

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