Tech & Telecom

Raise the bar with social listening. Stay one step ahead by implementing real-time insights in your strategic decisions.

Respond to changing behavior

Whether you belong to telecom, video games, software, or any other subsection of the technology industry, you must power your insights with a platform that speaks your language. Talkwalker's AI-powered platform will give you the edge you need in this evolving industry, by tracking conversations around competitors, products, and consumer behavior.

Why Talkwalker

Monitor the landscape and all its players

Use social listening to compare yourself with your competition. Keep an eye out for what customers are saying on 5G, IoT, big data, or any other trend relevant to your brand.

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Respond to changing consumer behavior

Track popular hashtags, favorite products, and sentiment, to constantly improve your customers' experience. Use real-time insights to adapt, based on changes in consumer needs.

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Find trends before they become mainstream

Understand what the market wants and innovate at every step. Leverage our Conversation Clusters to uncover hidden patterns or trends, and capitalize on potential market gaps.

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Our Clients in
Telecom

On top of the obvious performance of the tool in terms of coverage, artificial intelligence and data integration, the hyper-intuitive, modular interface and change management were determining factors in our decision to choose Talkwalker.

Bruce Hoang

Digital Communication & Data Director, Orange France

See the case study

Publications

To make a change in the fastest growing industry you need to use the right tools. Leverage the power of social listening.

Blog

What is customer data integration?

Customer data integration - CDI - is a process that consolidates and manages data about your customers taken from multiple sources. It helps you drive ...

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Blog

15 best consumer research tools and datasets

Consumers buy from social media. It’s why brands of any size need a presence if they want to reach them. Understanding what motivates ...

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Blog

Take a step back: Re-imagining brand love in today’s world

It’s time to re-think your consumer engagement strategy. As part of the Love Brand 2021 Expert Series, we organized a webinar with experts from ...

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Blog

How to conduct a competitor analysis

Why are your competitors outranking you? What are their strengths? Their weaknesses? What marketing strategies are they following? Which keywords are they ranking for? What ...

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Blog

How to create a social media report

You and your team spent days preparing your latest social media campaign. Preparation was intense, working late, pizza on speed dial. Now what? Show your ...

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Blog

What’s brand equity and how to measure it

Why should strong brand equity be every brand’s goal? Because customers buy their products, whatever the price. Whatever the features. These brands are ...

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Blog

The marketing KPIs to benchmark your brand love

Building brand love is an essential step to post-lockdown success. But what marketing KPIs should you be measuring to monitor your love? In this blog, ...

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Blog

America's Favorite Brands

You probably have a favorite brand. It’s probably different from your friend’s favorite, your parents’ favorite. But the reasons why ...

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Blog

The best sentiment analysis tools

Humans. So clever. We read words and know whether they’re giving a positive or negative vibe. We see beyond sarcasm and understand the ...

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