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Tech & Telecom

Raise the bar with social listening. Stay one step ahead by implementing real-time insights in your strategic decisions.

Respond to changing behavior

Whether you belong to telecom, video games, software, or any other subsection of the technology industry, you must power your insights with a platform that speaks your language. Talkwalker's AI-powered platform will give you the edge you need in this evolving industry, by tracking conversations around competitors, products, and consumer behavior.

Why Talkwalker

Monitor the landscape and all its players

Use social listening to compare yourself with your competition. Keep an eye out for what customers are saying on 5G, IoT, big data, or any other trend relevant to your brand.

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Respond to changing consumer behavior

Track popular hashtags, favorite products, and sentiment, to constantly improve your customers' experience. Use real-time insights to adapt, based on changes in consumer needs.

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Find trends before they become mainstream

Understand what the market wants and innovate at every step. Leverage our Conversation Clusters to uncover hidden patterns or trends, and capitalize on potential market gaps.

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Our Clients in
Telecom

On top of the obvious performance of the tool in terms of coverage, artificial intelligence and data integration, the hyper-intuitive, modular interface and change management were determining factors in our decision to choose Talkwalker.

Bruce Hoang

Digital Communication & Data Director, Orange France

See the case study

Publications

To make a change in the fastest growing industry you need to use the right tools. Leverage the power of social listening.

Blog

How to utilize social media analytics in banking

Most retail banks and financial services today are on a journey towards building a digital first presence, through digital and mobile banking applications, and omnichannel ...

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Blog

11 steps for PR Crisis Management

Do you get a buzz from PR crisis management? I do, but don’t tell! Panic gets you nowhere, while balance keeps your brand ...

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Blog

Axiata Group emerges as the Top 10 Most Loved Brand in Asia Pacific

This post was originally posted on the Axiata Digital Agency website. The background The term “unprecedented” took the world by storm in 2020 and 2021 ...

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Blog

What is image analysis?

Something we can't live without. Images grab our attention. They’re memorable. They’re engaging. We share them. Big time! Should brands care? ...

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Blog

18 best consumer research tools and datasets

Consumers buy from social media, which is why brands need a social presence if they want to reach them. But simply setting up an account ...

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Blog

How to use the metaverse — An expert perspective

Brands in the Asia Pacific region, from Hyundai to Ralph Lauren, have been running metaverse activations from as early as 2021. And it’s not ...

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Blog

Social media tips for marketers

Wow! A traffic jam. Hundreds. No. Thousands of people eager to reach my website. How did I do it? Social media. A platform for promoting ...

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Blog

Social media analytics guide

Your social media posts. Interactions with consumers. Comments. Responses. Feedback. Engagement. Competitors' dialogue with customers... There's a ton of insights buried in this online activity. ...

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Blog

How to measure customer experience in the metaverse

We thought that measuring customer experience in the real world and on the web was enough. But that was before the metaverse, an amalgamation of ...

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