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Social Media Intelligence - Act & Collaborate

Act confidently on social insights. Become a social data driven business.

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Social R&D

Social R&D

Use Talkwalker social intelligence as a cost-effective research and development platform.

  • Listen to social media based conversations, feedback, comments and complaints to gather customer insights in real-time. 
  • Gather intelligence about your company, product/service, competitors or industry. 
  • Uncover authentic feedback about new products using giant samples sizes almost immediately, and feed results into further quantitative research. 
  • Get creative ideas for your next product or service. Inform your decision making with the latest customer insights. 

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Smart Engagement

Smart Engagement

Use Talkwalker's Hootsuite integration to connect with audiences more effectively using social data insights.

  • Enable your community managers to identify the best content to engage target audiences and nurture a loyal following. 
  • Allow your customer service teams to instantly find and address dissatisfied clients. 
  • Inform your sales team of prospect’ “life events” for efficient social selling. The use cases are limitless.

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Social Prospecting

Social Prospecting

Empower your CRM, engagement or BI solution by directly integrating social data intelligence from the Talkwalker platform.

  • Boost lead generation by receiving sales triggering events from 10+ social networks, online news, websites, blogs, and forums.
  • Shorten your sales lifecycles by incorporating relevant insights about prospects and enagaging in a way that buyers actually like.
  • By seamlessly integrating this insight into your existing CRM tool, our clients report a gain of productivity of 15% to 30%.

Social media analytics made easy

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Expand the potential of data with integrations that add value
Hootsuite Integration
Hootsuite Integration

Boost your engagement efforts on social networks by seamlessly combining real-time social insights from Talkwalker with Hootsuite's intuitive social media management. 

Integration to CRM/BI
Integration to CRM/BI

Empower your CRM, engagement or BI solution by incorporating social data intelligence from Talkwalker into sales, customer relations and overall business strategy. Analyze vast amounts of data side by side from multiple sources to make the best decisions.

Add Your Own Data
Add Your Own Data

Combine social data with lead gen figures, sales data, weather data and more to find correlations that affect key business indicators.

Easy Graph Export
Easy Graph Export

Seamlessly integrate any Talkwalker graph in JSON format into a company dashboard or website, allowing up-to-date graphs, insights and data to be viewed anywhere by your colleagues and clients.

Data from Print, TV, Online and Social
Data from Print, TV, Online and Social

Benefit from proprietary crawling technology indexing more than 150 million local and international websites, 10+ social networks and running on 1500 servers. Access an extensive archive of major global TV, radio, print media and newswires from LexisNexis® to get a 360-degree view of your brand's performance and reputation on all media channels.

Twitter Official Partner
Twitter Official Partner

Get privileged access to enhanced Twitter data and analytics. Rely on a strategic partnership that guarantees a fast reponse to any Twitter updates. 

Intuitive IQ Apps
Intuitive IQ Apps

Use our pre-set dashboards for crisis management, competitive intelligence, campaign monitoring and more to uncover data-based insights for a variety of business needs in a matter of seconds.

Robust Platform
Robust Platform

Be equipped to deal with increasing data volumes generated by social networks. Talkwalker’s 1500 servers process posts from 150 million websites every day making sure that your social media data is comprehensive and relevant.

Data Integrity
Data Integrity

Combine state of the art enterprise listening technology with a powerful social media analytics engine in one centralized platform that can be easily adapted to different organizational structures. Ensure that people within your organization use the same database and compare apples with apples.