Discover trends and monitor mentions with Talkwalker Facebook listening
Never be late to a trending topic again. Respond to comments in real time based on what your audience needs to hear now.
Top brands use Talkwalker for Facebook listening
Our packages
Listen
The essential social listening and media monitoring starter kit
Unlimited users
Features included:
– Industry-leading social listening and media monitoring
– Custom reports and alerts
– IQ Apps: pre-built use case dashboards
– Ideal volume for a starter social listening program
– Blue Silk™ AI: Helps you understand fundamentals better - your audiences and your brand
Analyze
Go beyond social listening with robust social benchmarking
Unlimited users
Features included:
– Industry-leading social listening and media monitoring
– Custom reports and alerts
– IQ Apps: pre-built use case dashboards
– 2X volume for deeper insights from social listening
– Blue Silk™ AI: Helps with deeper analysis and identifies more nuanced insights
– Custom dashboards and analytics of KPIs important to your business
– Social benchmarking across owned/ earned channels and against competitors
Most popular
Business
Enterprise-grade consumer intelligence for strategic initiatives
Unlimited users
Features included:
– Industry-leading social listening and media monitoring
– Custom reports and alerts
– IQ Apps: pre-built use case dashboards
– 12X volume for strategic insights from social listening
– Blue Silk™ AI: Surfaces critical actionable insights for your strategic initiatives
– Custom dashboards and analytics of KPIs important to your business
– Social benchmarking across owned/ earned channels and against competitors
– Enterprise features and governance, to scale across regions and teams
Premium
All the magic of Talkwalker’s consumer intelligence platform
Unlimited users
Features included:
– Industry-leading social listening and media monitoring
– Custom reports and alerts
– IQ Apps: pre-built use case dashboards
– 20X volume, to power org-wide consumer intelligence
– Blue Silk™ AI: Reveals holistic perspectives and opportunities to transform your business
– Custom dashboards and analytics of KPIs important to your business
– Social benchmarking across owned/ earned channels and against competitors
– Enterprise features and governance, to scale across regions and teams
Facebook listening is ideal for:
Address your Facebook audience’s interests and pain points in real time by identifying trending topics and monitoring sentiment across comments and pages.
Safeguard your brand’s reputation against misinformation with coverage across 127+ languages and always-on sentiment analysis.
Make a rock-solid case for strategic initiatives with customer feedback analytics that monitor reviews, comments, and support interactions in real time.
Surprise your clients with deep audience knowledge that wins more pitches, creates unbeatable campaigns, and fosters long-term collaboration.
Never miss a thing with Facebook text, video, and image monitoring
Discover brand mentions — including references to your logo — in videos, images, ads, and more with Talkwalker’s visual Facebook listening.
Protect your brand against misinformation
Address negative feedback and misinformation before it spreads with real-time, custom alerts.
Adapt to fickle audience sentiment
Constantly accumulate audience feedback and sentiment analysis that can inform customer experience and product development.
Maintain a global view of your audience
Adapt your Facebook response strategy to country and region with worldwide coverage across 127+ languages.
Recover quickly from a crisis on Facebook
Where misinformation has taken hold, make faster corrections by tracking conversation trends and sentiment that reveal opportunities to do so.
Facebook listening tools that make quick responses easy
Visual listening
Detect brand mentions in images, video, and audio — because online conversations don’t just happen in text.
AI chat and answers
Get an instant, plain language answer to a quick question about your Facebook audience by asking Yeti, our AI assistant.
Real-time alerts
Find out when sentiment is changing, when a crisis might be forming, and when to become a more active participant in conversation.
Sentiment analysis
Calibrate Facebook responses to real-time audience sentiment — so you know when it’s time to do damage control versus boosting your brand.
AI summaries
Condense the latest threats into digestible daily, weekly, or monthly summaries.
Conversation clusters
View a map of conversations that are connected to each other, so you’re always responding to what’s most pressing.
Where we find the most value with social media channels... is extracting data from the voice of the customer.Experience the power of Talkwalker with a demo tailored just for you.
Our deep industry experts help and guide you every step of the way.
What can I expect?
- The power of Generative AI in the leading consumer intelligence platform
- Spend less time analyzing data and more time on actions that drive brand impact
- Purpose-built to help you accomplish your use cases faster and get to the next level
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