Improve ROI and reach your target consumer with deep customer insights
Reach the right people with the right message at the right time — and spend your marketing budget more efficiently.
Top brands use Talkwalker for customer insights
Our packages
Listen
The essential social listening and media monitoring starter kit
Unlimited users
Features included:
– Industry-leading social listening and media monitoring
– Custom reports and alerts
– IQ Apps: pre-built use case dashboards
– Ideal volume for a starter social listening program
– Blue Silk™ AI: Helps you understand fundamentals better - your audiences and your brand
Analyze
Go beyond social listening with robust social benchmarking
Unlimited users
Features included:
– Industry-leading social listening and media monitoring
– Custom reports and alerts
– IQ Apps: pre-built use case dashboards
– 2X volume for deeper insights from social listening
– Blue Silk™ AI: Helps with deeper analysis and identifies more nuanced insights
– Custom dashboards and analytics of KPIs important to your business
– Social benchmarking across owned/ earned channels and against competitors
Most popular
Business
Enterprise-grade consumer intelligence for strategic initiatives
Unlimited users
Features included:
– Industry-leading social listening and media monitoring
– Custom reports and alerts
– IQ Apps: pre-built use case dashboards
– 12X volume for strategic insights from social listening
– Blue Silk™ AI: Surfaces critical actionable insights for your strategic initiatives
– Custom dashboards and analytics of KPIs important to your business
– Social benchmarking across owned/ earned channels and against competitors
– Enterprise features and governance, to scale across regions and teams
Premium
All the magic of Talkwalker’s consumer intelligence platform
Unlimited users
Features included:
– Industry-leading social listening and media monitoring
– Custom reports and alerts
– IQ Apps: pre-built use case dashboards
– 20X volume, to power org-wide consumer intelligence
– Blue Silk™ AI: Reveals holistic perspectives and opportunities to transform your business
– Custom dashboards and analytics of KPIs important to your business
– Social benchmarking across owned/ earned channels and against competitors
– Enterprise features and governance, to scale across regions and teams
Customer insights are ideal for:
Make an evidence-based case for strategic initiatives with customer research that reflects overarching trends and targeted consumer needs.
Trade in fixed market snapshots for dynamic customer data that reveals real purchase behavior and market sentiment.
Retain and acquire more customers with messaging that targets the right people at the right time.
Surprise your clients with deep customer knowledge that wins more pitches, creates unbeatable campaigns, and fosters long-term collaboration.
Adapt your marketing strategies to real-time customer insights
Let your customers tell you what works with early sentiment detection, AI-powered conversation analysis, and geographic insights.
Spend less on acquisition by increasing retention rates
It costs less to retain a customer than it does to acquire a new one. Spend less budget by helping your sales team increase retention rates by letting them know when and how to upsell customers.
Run hyper-targeted campaigns — and make your budget go further
Zero in on the right audience on the right channels. Spend your marketing budget on ads that have a higher likelihood of conversion.
Collaborate more effectively on omnichannel strategies
Create nuanced buyer personas that lead to cohesive omnichannel strategies. Everyone will want to engage with your insightful, digestible reports.
Launch more relevant geo-specific marketing strategies
Develop regional campaigns and allocate resources more effectively to optimize growth in high-potential locations.
Gather customer insights from the widest coverage on the market
Get an in-depth view of what customers are saying about your brand, your competitors, and your industry online. No other listening tool monitors as many sources as Talkwalker.
30+ social networks
Talkwalker tracks keywords and mentions across 30 social media networks, including Instagram, Facebook, Twitter (X), Pinterest, and more.
150+ million websites
If your customers mention you on a forum, newsletter, or blog, you’ll see it on Talkwalker. Track your brand mentions across 150+ million sources across 239 countries and regions.
Visual listening
Track customer conversations in videos, images, podcasts, and more with Talkwalker’s visual customer insights.
Where we find the most value with social media channels and websites is extracting data from the voice of the customer.
Request a free demo
Actionable insights to protect your brand, improve performance, & engage consumers. Immediate impact.
TRUSTED BY OVER 2500 OF THE WORLD'S MOST IMPACTFUL BRANDS
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