Hospitality & Travel

Get closer to your customers by bringing social listening into your strategy.

Be your customer's top pick

Belonging to one of the fastest-changing industries of the last decades requires constant adaptation and flexibility. Preparing yourself for coming trends and reacting quickly to consumer requests are crucial to outpace the competition. Social listening will bring you closer to your consumers, and let you see hospitality & travel more clearly than ever before.

Why Talkwalker

Uncover trends that could redefine your strategy

Understand the major conversations within hospitality & travel to create meaningful campaigns. Find out what is trending before it becomes mainstream and be the first-to-market.

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Keep track of what your competitors are doing

Analyze your social media accounts alongside your direct and indirect competitors to get a sense of where you stand. Keep an eye on customer conversations to find potential improvements to your messaging.

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Track your brand's health and reputation

Find out what your customers prefer in terms of travelling or lodging options to tailor your offering. Monitor sentiment and track complaints to improve customer experience immediately.

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Our Clients in
Hospitality & Travel

Publications

Learn what social listening can do for your brand. Leverage our insights to get ahead in an industry that does not stop evolving.

Blog

11 steps for PR crisis management

Do you get a buzz from PR crisis management? I do, but don’t tell! I understand that panic gets you nowhere, while balance ...

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Blog

The best alternatives to Facebook Analytics

The time has come. It may be a tough pill to swallow, but it’s the end of the road for Facebook Analytics. Let ...

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Blog

Voice of the customer analytics

Voice of the customer analytics captures customers' experiences, expectations, preferences, and aversions. Brands that understand the VoC, that listen to consumers, will find insights that ...

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Blog

Podcast analytics tools - beyond stats, hear your listener

Podcast analytics tools offer clarity and insight into one of the most powerful channels for advertisers - podcasting. Because it offers a captive audience social ...

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Blog

Why use speech analytics tools

Quality management, customer feedback, brand mentions, product development, competitor analysis, team training, trends, consumer insights, improved CX, podcast monitoring, conversational intelligence, fraud management. This. This ...

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Marketing Essentials

Campaign management dashboard template

Innovative brands that stay on top streamline their campaign management so that the analysis translates into effective results. Whether you’re in the planning ...

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Blog

Tesla’s marketing strategy shows that it’s time for CEOs to get social

Elon Musk is all over social! "Elon Musk hires meme maker as Tesla's social media manager", "Tesla's new social media manager used a sheep to ...

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Blog

How to become a customer-centric brand

Is your company product-centric? Creating products that you hope consumers will buy? Okay, that could be where you’re going wrong. Customer-centric brands put ...

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Blog

Top consumer trends in the UK

Keeping on top of consumer trends is key for brands that want to stay connected to their target audience. Not every trend consumers follow is ...

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