Retail & E-commerce

Build seamless experiences in a fast-moving industry using consumer insights

Anticipate upcoming trends

From brick and mortar to online shopping, retail has evolved and provides an omnichannel experience for consumers. Social listening is the bridge to merge conversations around what happens with your online checkout or the store down the road.

Why Talkwalker

Let customers guide your innovations

Track popular hashtags, favorite products, and sentiment, to create value at every touchpoint of the buying experience. Use real-time insights to design the next season or develop a flash sale campaign.

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Optimize your campaigns on the go

Manage your campaign performance in one platform by tracking earned, owned and paid media through our dashboards. Improve cross-channel marketing continuously, with all your data in one place.

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Find key influencers for your next campaign

Boost your upcoming campaign with influencers who'll promote your brand to their followers. Customers will crave your products based on recommendations from the right people.

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Our Clients in
Retail & E-commerce

Don’t think that because your brand doesn’t offer online shopping you’re safe - 81% of shoppers research online before purchasing. Consumers are checking out product reviews – your brand is in competition.

Excerpt from

Death of the Retail Industry

See the case study

Publications

Learn what social listening can do for your brand. Leverage our insights to get ahead in this competitive industry.

Blog

The wonders of social media marketing for e-commerce

Are you still wondering whether or not you should create a social media marketing strategy for your e-commerce business? Well, it’s time ...

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Blog

Best social media campaigns 2020

Last year was brutal. Which means those brands that created the best social media campaigns of 2020, should be applauded. Loudly. Social can be a tough ...

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Blog

Best of Social TV 2020

Each year, SCR ranks the top primetime TV shows, top sports programs, top live specials, and more, according to social media engagement. Check out who ...

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Blog

Trend research: using social listening to discover relevant trends

To get a better understanding of your customers, how they think and behave, it’s essential to stay on top of the trends that ...

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Blog

5 ways consumer insights will improve your brand

Working with consumer insights is the process of learning from your marketplace, to help you create a better customer experience. In the context of ...

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Blog

Social media tips for marketers

Wow! A traffic jam. Hundreds. No. Thousands of people eager to reach my website. How did I do it? Social media. A platform for promoting ...

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Marketing Essentials

Social media tips

Is social media a chore? Tasked to the intern? Your boss about to pull the plug unless you prove an ROI?

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Blog

Paid vs Organic Social Analytics - Best KPIs to Track

Are you monitoring the right metrics from your organic channels and paid campaigns on social? Find out the best KPIs to track for marketing success.

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Marketing Essentials

Free end of year marketing report template

Are you ready for next year? 

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