Retail & E-commerce
Build seamless experiences in a fast-moving industry using consumer insights
Anticipate upcoming trends
From brick and mortar to online shopping, retail has evolved and provides an omnichannel experience for consumers. Social listening is the bridge to merge conversations around what happens with your online checkout or the store down the road.
Why Talkwalker
Let customers guide your innovations
Track popular hashtags, favorite products, and sentiment, to create value at every touchpoint of the buying experience. Use real-time insights to design the next season or develop a flash sale campaign.
Learn moreOptimize your campaigns on the go
Manage your campaign performance in one platform by tracking earned, owned and paid media through our dashboards. Improve cross-channel marketing continuously, with all your data in one place.
Learn moreFind key influencers for your next campaign
Boost your upcoming campaign with influencers who'll promote your brand to their followers. Customers will crave your products based on recommendations from the right people.
Learn moreOur Clients in
Retail & E-commerce
As the e-commerce model grows in popularity, established companies are accelerating their digital transformation initiatives and upcoming brands are exploring new sales channels and potential partnerships.
Excerpt from
"E-commerce is changing: How can brands adapt?"
Publications
Learn what social listening can do for your brand. Leverage our insights to get ahead in this competitive industry.
Blog
Why should strong brand equity be every brand’s goal? Because customers buy their products, whatever the price. Whatever the features. These brands are ...
Blog
Tweets. 6,000 per second. 350,000 per minute. 500M per day. 200B per year. YIKES! That's a whole heap of social media data. Tweets include ads, customer opinions, ...
Blog
Building brand love is an essential step to post-lockdown success. But what marketing KPIs should you be measuring to monitor your love? In this blog, ...
Blog
Middle East and Africa’s favorite brands have recently been unveiled in Talkwalker’s latest industry report ‘Brand Love 2021’. The report ...
Blog
You probably have a favorite brand. It’s probably different from your friend’s favorite, your parents’ favorite. But the reasons why ...
Blog
The good news. Data is now driving more and more businesses to success. The hard news. Data quality is more important than ever - and ...
Blog
Humans. So clever. We read words and know whether they’re giving a positive or negative vibe. We see beyond sarcasm and understand the ...
Blog
Well, well, well… what do we have here? Voice of the customer tools have entered the chat. With brands focusing more and more on ...
