Retail & E-commerce
Build seamless experiences in a fast-moving industry using consumer insights
Anticipate upcoming trends
From brick and mortar to online shopping, retail has evolved and provides an omnichannel experience for consumers. Social listening is the bridge to merge conversations around what happens with your online checkout or the store down the road.
Why Talkwalker
Let customers guide your innovations
Track popular hashtags, favorite products, and sentiment, to create value at every touchpoint of the buying experience. Use real-time insights to design the next season or develop a flash sale campaign.
Learn moreOptimize your campaigns on the go
Manage your campaign performance in one platform by tracking earned, owned and paid media through our dashboards. Improve cross-channel marketing continuously, with all your data in one place.
Learn moreFind key influencers for your next campaign
Boost your upcoming campaign with influencers who'll promote your brand to their followers. Customers will crave your products based on recommendations from the right people.
Learn moreOur Clients in
Retail & E-commerce
As the e-commerce model grows in popularity, established companies are accelerating their digital transformation initiatives and upcoming brands are exploring new sales channels and potential partnerships.
Excerpt from
"E-commerce is changing: How can brands adapt?"
Publications
Learn what social listening can do for your brand. Leverage our insights to get ahead in this competitive industry.
Blog
You and your team spent days preparing your latest social media campaign. Intense preparation, late nights, coffee on tap. Now what? Show your boss your ...
Blog
Do you know your share of voice? Do you know what SOV means? How important is it? Think competitive advantage, customer engagement, campaign effectiveness, brand ...
Blog
Why are consumers choosing your competitors' products and not yours? Buyers, spoilt for choice, are more demanding and less loyal. A streamlined customer experience will ...
Blog
The consumer journey used to be simple. An ad - TV, billboard, newspaper, radio - would pique your interest. Ooh, I need that product. Some ...
Blog
The food and beverage industry in Indonesia saw a positive growth of 0.2% year-on-year (YoY) despite the pandemic and has continued to grow over the past 2 ...
Blog
Tracking and analyzing hashtags is key to planning and managing an effective campaign on social media.
Blog
Influencer marketing has become an increasingly dominant marketing strategy during a time when consumers sought to escape their COVID-dominated reality through relatable content online. The ...
Blog
Veganuary was the talk of the town! The global phenomenon is growing in popularity across the UK with tens of thousands of conversations in just ...
Blog
We’ve got to face some facts. The CPG industry has not had it easy. A global pandemic completely derailed supply chains, and brands ...
