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Retail & E-commerce

Build seamless experiences in a fast-moving industry using consumer insights

Anticipate upcoming trends

From brick and mortar to online shopping, retail has evolved and provides an omnichannel experience for consumers. Social listening is the bridge to merge conversations around what happens with your online checkout or the store down the road.

Why Talkwalker

Let customers guide your innovations

Track popular hashtags, favorite products, and sentiment, to create value at every touchpoint of the buying experience. Use real-time insights to design the next season or develop a flash sale campaign.

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Optimize your campaigns on the go

Manage your campaign performance in one platform by tracking earned, owned and paid media through our dashboards. Improve cross-channel marketing continuously, with all your data in one place.

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Find key influencers for your next campaign

Boost your upcoming campaign with influencers who'll promote your brand to their followers. Customers will crave your products based on recommendations from the right people.

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Our Clients in
Retail & E-commerce

As the e-commerce model grows in popularity, established companies are accelerating their digital transformation initiatives and upcoming brands are exploring new sales channels and potential partnerships.

Excerpt from

"E-commerce is changing: How can brands adapt?"

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Publications

Learn what social listening can do for your brand. Leverage our insights to get ahead in this competitive industry.

Blog

Middle East and Africa’s most loved brands

Talkwalker has recently released its annual global ranking of the world’s most loved brands in ‘Brand Love 2022’. This year’s ...

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Blog

Favorite brands in Southeast Asia

75% of consumers changed their buying habits during the pandemic - and are increasingly willing to change the brands they patronize according to their values and ...

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Blog

America's Favorite Brands

We build deep emotional connections with brands. Throughout our lives, we are surrounded by them. From our first steps, to our first successes, or disappointments, ...

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Blog

How Shoplazza stays tomorrow-ready in the e-commerce sector

In the Talkwalker Shape Tomorrow report, we looked at what the next generation of consumers thinks the future should look like, and how brands can ...

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Blog

AMEC Summit 2022

AMEC - the International Association for the Measurement and Evaluation of Communications - celebrated 25 years in 2021. But, with various lockdown restrictions and mask mandates, its ...

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Blog

How to create a social media report | 2022 update

You and your team spent days preparing your latest social media campaign. Intense preparation, late nights, coffee on tap. Now what? Show your boss your ...

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Blog

Share of voice guide for marketers

Do you know your share of voice? Do you know what SOV means? How important is it? Think competitive advantage, customer engagement, campaign effectiveness, brand ...

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Blog

Consumer intelligence guide & tools

Why are consumers choosing your competitors' products and not yours? Buyers, spoilt for choice, are more demanding and less loyal. A streamlined customer experience will ...

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Blog

How to map & measure the consumer journey

The consumer journey used to be simple. An ad - TV, billboard, newspaper, radio - would pique your interest. Ooh, I need that product. Some ...

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