Retail & E-commerce
Build seamless experiences in a fast-moving industry using consumer insights
Anticipate upcoming trends
From brick and mortar to online shopping, retail has evolved and provides an omnichannel experience for consumers. Social listening is the bridge to merge conversations around what happens with your online checkout or the store down the road.
Why Talkwalker
Let customers guide your innovations
Track popular hashtags, favorite products, and sentiment, to create value at every touchpoint of the buying experience. Use real-time insights to design the next season or develop a flash sale campaign.
Optimize your campaigns on the go
Manage your campaign performance in one platform by tracking earned, owned and paid media through our dashboards. Improve cross-channel marketing continuously, with all your data in one place.
Find key influencers for your next campaign
Boost your upcoming campaign with influencers who'll promote your brand to their followers. Customers will crave your products based on recommendations from the right people.
Our Clients in
Retail & E-commerce
As the e-commerce model grows in popularity, established companies are accelerating their digital transformation initiatives and upcoming brands are exploring new sales channels and potential partnerships.
Excerpt from
"E-commerce is changing: How can brands adapt?"
Publications
Learn what social listening can do for your brand. Leverage our insights to get ahead in this competitive industry.
Blog
I won’t tell you about 2022. You lived it. The good, the bad, the ugly. It's been a year like no other. Yet, here ...
Blog
Most retail banks and financial services today are on a journey towards building a digital first presence, through digital and mobile banking applications, and omnichannel ...
Blog
Do you get a buzz from PR crisis management? I do, but don’t tell! Panic gets you nowhere, while balance keeps your brand ...
Blog
This post was originally posted on the Axiata Digital Agency website. The background The term “unprecedented” took the world by storm in 2020 and 2021 ...
Blog
“The more advocates you have, the fewer ads you have to buy.” - Dharmesh Shah, Founder and CTO of Hubspot. This statement encapsulates ...
Blog
Something we can't live without. Images grab our attention. They’re memorable. They’re engaging. We share them. Big time! Should brands care? ...
Blog
Consumers buy from social media, which is why brands need a social presence if they want to reach them. But simply setting up an account ...
Blog
Do you dream about finding the next big consumer trend? Management consultant Peter Drucker said, “You cannot predict the future, but you can create ...
Blog
Brands in the Asia Pacific region, from Hyundai to Ralph Lauren, have been running metaverse activations from as early as 2021. And it’s not ...
