Retail & E-commerce
Build seamless experiences in a fast-moving industry using consumer insights
Anticipate upcoming trends
From brick and mortar to online shopping, retail has evolved and provides an omnichannel experience for consumers. Social listening is the bridge to merge conversations around what happens with your online checkout or the store down the road.
Why Talkwalker
Let customers guide your innovations
Track popular hashtags, favorite products, and sentiment, to create value at every touchpoint of the buying experience. Use real-time insights to design the next season or develop a flash sale campaign.
Learn moreOptimize your campaigns on the go
Manage your campaign performance in one platform by tracking earned, owned and paid media through our dashboards. Improve cross-channel marketing continuously, with all your data in one place.
Learn moreFind key influencers for your next campaign
Boost your upcoming campaign with influencers who'll promote your brand to their followers. Customers will crave your products based on recommendations from the right people.
Learn moreOur Clients in
Retail & E-commerce
As the e-commerce model grows in popularity, established companies are accelerating their digital transformation initiatives and upcoming brands are exploring new sales channels and potential partnerships.
Excerpt from
"E-commerce is changing: How can brands adapt?"
Publications
Learn what social listening can do for your brand. Leverage our insights to get ahead in this competitive industry.
Blog
Do you get a buzz from PR crisis management? I do, but don’t tell! I understand that panic gets you nowhere, while balance ...
Blog
Data is more readily available than ever before. There’s so much out there and it’s becoming even easier to collect. In ...
Blog
The time has come. It may be a tough pill to swallow, but it’s the end of the road for Facebook Analytics. Let ...
Blog
Voice of the customer analytics captures customers' experiences, expectations, preferences, and aversions. Brands that understand the VoC, that listen to consumers, will find insights that ...
Blog
Podcast analytics tools offer clarity and insight into one of the most powerful channels for advertisers - podcasting. Because it offers a captive audience social ...
Blog
Quality management, customer feedback, brand mentions, product development, competitor analysis, team training, trends, consumer insights, improved CX, podcast monitoring, conversational intelligence, fraud management. This. This ...
Marketing Essentials
Innovative brands that stay on top streamline their campaign management so that the analysis translates into effective results. Whether you’re in the planning ...
Blog
Elon Musk is all over social! "Elon Musk hires meme maker as Tesla's social media manager", "Tesla's new social media manager used a sheep to ...
Blog
Is your company product-centric? Creating products that you hope consumers will buy? Okay, that could be where you’re going wrong. Customer-centric brands put ...
