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Retail & E-commerce

Build seamless experiences in a fast-moving industry using consumer insights

Anticipate upcoming trends

From brick and mortar to online shopping, retail has evolved and provides an omnichannel experience for consumers. Social listening is the bridge to merge conversations around what happens with your online checkout or the store down the road.

Why Talkwalker

Let customers guide your innovations

Track popular hashtags, favorite products, and sentiment, to create value at every touchpoint of the buying experience. Use real-time insights to design the next season or develop a flash sale campaign.

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Optimize your campaigns on the go

Manage your campaign performance in one platform by tracking earned, owned and paid media through our dashboards. Improve cross-channel marketing continuously, with all your data in one place.

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Find key influencers for your next campaign

Boost your upcoming campaign with influencers who'll promote your brand to their followers. Customers will crave your products based on recommendations from the right people.

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Our Clients in
Retail & E-commerce

As the e-commerce model grows in popularity, established companies are accelerating their digital transformation initiatives and upcoming brands are exploring new sales channels and potential partnerships.

Excerpt from

"E-commerce is changing: How can brands adapt?"

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Publications

Learn what social listening can do for your brand. Leverage our insights to get ahead in this competitive industry.

Blog

End of year marketing report guide

Your end of year marketing report should prove your results and provide marketing data to improve campaign performance. We know - believe me - that ...

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Blog

Ultimate list of Instagram Influencers in Australia per industry

Influencer marketing has grown bigger and trendier in the past few years. And it’s not over. Despite the pandemic, influencer marketing continues to ...

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Blog

Shaping post-pandemic success with consumer insights: Hear from Red Comm Indonesia

As part of our Social Media Trends 2022 campaign, we organized a webinar with Red Comm Indonesia, one of the award-winning marketing agencies in the region. ...

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Blog

The top 60 Instagram influencers in India

Influencer marketing has been on the rise over the last few years, and shows no signs of slowing down in India. Instagram influencers are to ...

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Blog

How to measure customer experience in the metaverse

We thought that measuring customer experience in the real world and on the web was enough. But that was before the metaverse, an amalgamation of ...

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Blog

Marketing strategy to marketing plan

Creating your marketing strategy is a challenge. Your first challenge. Your second, is writing your marketing plan. Together, they’ll guide you, your team, ...

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Blog

Your essential TikTok guide

TikTok is taking over social media, leaving other platforms playing catch-up. This short-term video platform has broken download records, and is now the go-to app ...

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Blog

11 steps for PR Crisis Management

Do you get a buzz from PR crisis management? I do, but don’t tell! Panic gets you nowhere, while balance keeps your brand ...

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Blog

The TikTok trends tidal wave and how to ride it

Whether you were skeptical at first or a fan right from the very start, there’s no denying TikTok’s success. The social ...

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