Retail & E-commerce
Build seamless experiences in a fast-moving industry using consumer insights
Anticipate upcoming trends
From brick and mortar to online shopping, retail has evolved and provides an omnichannel experience for consumers. Social listening is the bridge to merge conversations around what happens with your online checkout or the store down the road.
Why Talkwalker
Let customers guide your innovations
Track popular hashtags, favorite products, and sentiment, to create value at every touchpoint of the buying experience. Use real-time insights to design the next season or develop a flash sale campaign.
Learn moreOptimize your campaigns on the go
Manage your campaign performance in one platform by tracking earned, owned and paid media through our dashboards. Improve cross-channel marketing continuously, with all your data in one place.
Learn moreFind key influencers for your next campaign
Boost your upcoming campaign with influencers who'll promote your brand to their followers. Customers will crave your products based on recommendations from the right people.
Learn moreOur Clients in
Retail & E-commerce
Don’t think that because your brand doesn’t offer online shopping you’re safe - 81% of shoppers research online before purchasing. Consumers are checking out product reviews – your brand is in competition.
Excerpt from
Death of the Retail Industry
Publications
Learn what social listening can do for your brand. Leverage our insights to get ahead in this competitive industry.
Blog
Are you still wondering whether or not you should create a social media marketing strategy for your e-commerce business? Well, it’s time ...
Blog
Last year was brutal. Which means those brands that created the best social media campaigns of 2020, should be applauded. Loudly. Social can be a tough ...
Blog
Each year, SCR ranks the top primetime TV shows, top sports programs, top live specials, and more, according to social media engagement. Check out who ...
Blog
To get a better understanding of your customers, how they think and behave, it’s essential to stay on top of the trends that ...
Blog
Working with consumer insights is the process of learning from your marketplace, to help you create a better customer experience. In the context of ...
Blog
Wow! A traffic jam. Hundreds. No. Thousands of people eager to reach my website. How did I do it? Social media. A platform for promoting ...
Marketing Essentials
Is social media a chore? Tasked to the intern? Your boss about to pull the plug unless you prove an ROI?
Blog
Are you monitoring the right metrics from your organic channels and paid campaigns on social? Find out the best KPIs to track for marketing success.
Marketing Essentials
Are you ready for next year?
