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The Forrester New Wave™: AI-Enabled Consumer Intelligence Platforms, Q3 2021 - Talkwalker a Leader

The Forrester New Wave™: AI-Enabled Consumer Intelligence Platforms, Q3 2021 - Talkwalker a Leader

Talkwalker has done it! Foremost global research and advisory firm Forrester, has named Talkwalker a Leader in The Forrester New Wave™: AI-Enabled Consumer Intelligence Platforms, Q3 2021. The report states that, "[Talkwalker] offers the strongest balance across search, insights discovery, and analytics”, and is “a strong fit for enterprises operating across many regions and languages.”...
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Introducing Talkwalker’s new CEO - Tod Nielsen

Introducing Talkwalker’s new CEO - Tod Nielsen

Tod Nielsen has joined Talkwalker as our new CEO, to help consolidate our position as a leading consumer intelligence platform. Here, I ask him a few questions, to reveal his...
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The marketing KPIs to benchmark your brand love

The marketing KPIs to benchmark your brand love

Building brand love is an essential step to post-lockdown success. But what marketing KPIs should you be measuring to monitor your love? In this blog, I break down the data...
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The secrets behind some of the UK’s favourite brands with iconic London image

The secrets behind some of the UK’s favourite brands

Which brands are bringing the love in the UK? As part of our latest Brand Love Story 2021, we looked at the brands that won over consumers during the global...
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Why data quality is damaging your brand - and how to fix it

Why data quality is damaging your brand - and how to fix it

The good news. Data is now driving more and more businesses to success. The hard news. Data quality is more important than ever - and maintaining that quality can be...
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Voice of the customer analytics - Image shows a person in profile, with their mouth open, ready to speak.

Voice of the customer analytics

Voice of the customer analytics captures customers' experiences, expectations, preferences, and aversions. Brands that understand the VoC, that listen to consumers, will find insights that when actioned, will give them...
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Perfect pitch - Nail your advertising pitch: baseball player batting

Pitch perfect - Nail your advertising pitch

Imagine. You’ve spent months trying to arrange a meeting with your dream client. After all that hard work, you have one hour to give that perfect campaign, PR, or advertising...
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Social Media Trends for 2021

Social Media Trends for 2021

It’s back. Bigger and better than ever. The social media trends you need to know. Together with HubSpot, we've brought together insights from 70+ influencers and experts, survey data from...
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6 ways to optimize your marketing budget

6 ways to optimize your marketing budget

When an economic slowdown strikes, brands quickly tighten the purse strings. And often that means quick cuts to marketing budgets. In the short term, that can ease up your cash flow. But long term, it can have drastic consequences. Forget slashing. Optimizing your budget is essential in the coming months. In this blog, I take a look at how to...
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How to drive growth with conversational intelligence

How to drive growth with conversational intelligence

Stuck in a data overload? Struggling to handle, and benefit from the masses of data that brands and consumers create every day? To survive, move away from endlessly crunching data...
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The evolution of Talkwalker - A new user experience for collaboration, ease, and instant insights

Talkwalker refresh - for collaboration, ease, and instant insights

Introducing the refreshed Talkwalker platform. A brand new user experience, that combines the powerful analytics that users love, with a faster, easier to use, more collaborative interface. Packed with new...
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How world's 50 most popular brands survived the pandemic

How world's 50 most popular brands survived the pandemic

The coronavirus and the following economic turmoil has shaken businesses to the core. When the dust settles, and we adjust to the ‘new normal’ there will be brands that hold...
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Lead your industry with category insights

Lead your industry with category insights

To you, your brand is ultimate. But to consumers, you’re just another name they’ve remembered in a multitude of others. You have to stand out. And for that, you need category insights - exclusive knowledge you’ve gleaned from your industry that will make your brand more engaging, more impactful, and ultimately, increase sales and profits. Here’s how to find category...
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Stay home: Consumer trends during COVID-19

Stay home: Consumer trends during COVID-19

As the coronavirus crosses the world, our day-to-day lives are changing dramatically. Here, I look at how it’s impacting consumer trends, and how businesses are adapting to meet these new...
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COVID19 | Positive brand communication techniques

COVID19 | Positive brand communication techniques

How to communicate during the current climate is difficult. Events are changing daily, and we’re having to adapt our marketing strategy as fast. The impact is being felt across almost...
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The importance of data-driven decision making in marketing

The importance of data-driven decision making in marketing

Marketing has evolved. Gone are the days of gut decisions, and hoping for the best. Now, we have a new weapon in our arsenal - data-driven decision making. Here’s how...
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Your quick crisis communication plan

Your quick crisis communication plan

A global crisis can hit at any time, and even with the best marketing strategy in the world, you can’t stop it impacting your brand. But you can mitigate the...
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Customer retention - how to use data and reduce churn

Customer retention - how to use data and reduce churn

The main goal of business is to gain more customers. But really, customer retention can also help you win big. Repeat sales, upsales, endorsements. All benefits of keeping your customers...
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The 7 best influencer marketing campaigns

The 7 best influencer marketing campaigns

Looking for ideas for your next influencer marketing campaign? We’ve rounded up the best influencer marketing examples, to get you inspired.
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11 crucial social media data sources for brand monitoring

11 crucial social media data sources for brand monitoring

Social media is huge. Billions of posts, snaps, photos, videos, blogs, stories, tweets, and more posted every day. You have to monitor it, but how to keep on top of...
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Social data to optimize your customer journey

Social data to optimize your customer journey

Wouldn’t it be nice if the customer journey was simple. User hears about a product => buys it. Easy. But in the real world, we know it’s not like that. People search reviews, Google companies, ask friends, etc., etc., etc. I’ll take a look at how the customer journey works, and how you can optimize yours with the power of...
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The global state of digital PR 2020

The global state of digital PR 2020

What will shape digital PR in the next year? Or 10? Talkwalker partnered with YouGov to understand the challenges, questions, and developments the industry faces today.
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Without a single source of truth, your brand is a lie

Without a single source of truth, your brand is a lie

Your brand is a lie. At least, how you think your consumers perceive it is. With so many departments, talking to clients in different ways, you’re missing unity and clarity.
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A Year In Review: Social Media Stats for 2019 (Insights by Quick Search)

A year in review: social media stats for 2019 (insights by Quick Search)

Let's rewind to 2019. I want to look at a year in review with Quick Search. This recap will highlight some of the biggest events, social media campaigns, trends, and...
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How to prove the impact of social media on business

How to prove the impact of social media on business

When it comes to managing your brand's social media, you know it works. I know it works. But how do you prove the impact of social media on business performance to the people that matter - management. Here’s four ways to analyze your social media strategy and show that it’s making a difference to the business figures that matter.
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Martech Challenges : Talkwalker named class leader in social listening

Martech Challenges : Talkwalker named class leader in social listening

We are proud to announce that Talkwalker has been ranked as a leading social listening platform in the first edition of Martech Challenges!
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Best campaigns driving 2020 digital marketing trends

Best campaigns driving 2020 digital marketing trends

Get inspired for your 2020 campaigns, with these trendsetters. The brands already jumping on next year’s digital marketing trends creating exciting, creative, and most importantly, engaging campaigns.
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Streaming tune-in: Instant audience feedback from social listening

Streaming tune-in: Instant audience feedback from social listening

Streaming is becoming the way to watch. Staying ahead of the competition by producing quality content will be essential. To do that, these new streaming services need instant audience feedback.
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Why your Net Promoter Score® needs integrated customer data

Why your Net Promoter Score® needs integrated customer data

The Net Promoter Score® (NPS) is used to quantify your customer loyalty. Its use is on the rise, with two thirds of Fortune 1000 companies using the metric. But is...
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The quick guide to newsjacking with Free Social Search

The quick guide to newsjacking with Free Social Search

For successful social media, being relevant is key. But keeping on top of the latest industry news and trends - aka newsjacking - can be tough. Unless you’re using Talkwalker’s...
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Social media statistics in the Philippines

Social media statistics in the Philippines

The Philippines currently has a total population of 107.3 million. Of that population, 76 million or 71% are active social media users. To cut through the social noise, you need...
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Social media statistics in the United States

Social media statistics in the United States

The United States currently has a total population of 327.9 million. Of that population, 230 million or 70% are active social media users. To cut through the social noise, you...
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Social media statistics in Singapore

Social media statistics in Singapore

Singapore currently has a total population of 5.83 million. Of that population, 4.6 million or 79% are active social media users. To cut through the social noise, you need to be aware of all relevant social media statistics in Singapore. From online demographics to the top 10 influencers on Facebook and Instagram, this article will show you who’s online and...
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Social media statistics Australia

Social Media Statistics in Australia

With 18 million Australians or 72% of the country’s population being active social media users, companies have to develop a strong online presence to capture those eyeballs. Not convinced how...
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Is earned media value (EMV) really valuable?

Is earned media value (EMV) really valuable?

Earned media value is one of those calculations that helps prove the value of the work marketers and PR professionals do. But is it as viable as it once was,...
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Talkwalker - G2 Crowd social media monitoring software leader: summer 2019

Talkwalker - G2 Crowd social media monitoring software leader; summer 2019

We do love to win recognition. But we’re honored when it comes from the people that matter - our clients. Which is why we’re proud to be announced a G2...
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Get Smart - Why your brand needs social intelligence

Get Smart - Why your brand needs social intelligence

Social data is more important than ever. In fact, 80% of people say that social data provides insights that cannot be found elsewhere. That’s just a sample of what our partnership with the Social Intelligence Lab discovered in the State of Social Intelligence survey. With insights from analytics users across the world, let’s take a deep dive into what’s happening...
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5 step eBook to a social media marketing strategy win

5 step eBook to a social media marketing strategy win

Your social media marketing strategy should never be set in stone. Whether you’re halfway through the year, or just halfway through Q1, if you spot an issue, change it! This...
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Your guide to online reputation management

Your guide to online reputation management

Protect your brand against a reputational storm! Listening? That tweet trashed your customer service. Oops, negative review of your product. Social media gave consumers a voice. A loud voice. Ignore...
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Discovering Starbucks’ mysterious emoji meanings

Discovering Starbucks’ mysterious emoji meanings

Love them or hate them, emoji offer an insight into how your consumers communicate. And to really understand those conversations, you need to understand those emoji meanings. Let’s take a...
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Video recognition - The future of marketing and a 1st for social listening

Video recognition - The future of marketing and a 1st for social listening

We’ve done it again! 3 years ago, Talkwalker revolutionized social media analytics with the introduction of our industry-leading image recognition. Now, we’re doing it again, as the 1st social listening...
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Happy birthday Talkwalker - A decade of data analytics

Happy birthday Talkwalker - A decade of data analytics

Time flies when you’re having fun. And that’s certainly the case at Talkwalker. This year, we celebrate our tenth birthday. A decade of data analytics, and helping clients. We’ve gone...
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Instagram analytics changed; Talkwalker helps you focus on what’s important

Instagram analytics changed; Talkwalker helps you focus on what’s important

The Instagram API has changed. And that has had a huge impact on how brands can monitor their Instagram analytics. With technical ingenuity, and plenty of elbow grease, Talkwalker has...
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CMO 1x1 - Marketing tools for MarTech stack

CMO 1x1 - A Talkwalker Series - MarTech Stack

Introducing our new for 2019 series. The new series, CMO 1x1, looks at the biggest challenges facing CMOs and senior marketing managers this year. Expect industry experts from some of...
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Innovation: Talkwalker’s industry and social media awards 2018

Innovation: Talkwalker’s industry and social media awards 2018

In this fast world of social media, you can’t afford to be one step behind. That’s why at Talkwalker we focus on innovation - as defined by our numerous industry and social media awards. This recap shows you why Talkwalker lead the industry in 2018, when it came to providing you with social analytics tools.
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Digital Excellence Center - Your knowledge base for social listening

Digital Excellence Center - Your knowledge base for social listening

At Talkwalker, we don’t just want to create industry-leading social listening tools. We want to give you the power to use them effectively. That’s why we’re introducing our Digital Excellence...
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Social media trends that will impact 2019

Social media trends that will impact 2019

It’s that time of year again! When we gather the biggest and best experts, to discover the social media trends that will matter most in 2019. If you want to...
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7 top influencer campaigns

7 top influencer campaigns

We’ve shown you how to effectively leverage influencers using Influencer One. Now, we’re going to inspire you with what you can do with them - here are some of the...
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Advertising Value Equivalency: Do AVEs Ad Value To Your PR Measuring?

Advertising value equivalency: Do AVEs ad value to your PR measuring?

What's the best metric for measuring the effectiveness of PR? If you're from the AVE - advertising value equivalency - school of thought... seriously, it's time to catch up. Yes, measuring with AVEs is easy, but you're not getting valid results or insights into the impact of your campaigns. Let me explain...
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One solution, One influencer marketing platform - manage, measure, monetize

One solution, One influencer marketing platform - manage, measure, monetize

Influencer marketing is on the rise. Bigger budgets. Bigger teams. And bigger ROIs. But how do your teams manage all your influencers? And how do you measure your ROI? You...
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12 dos and don’ts for a great influencer marketing strategy

12 dos and don’ts for a great influencer marketing strategy

As traditional digital media struggles to gain engagement, brands are turning more to an influencer marketing strategy. Using influential people to guide consumers back to their business. But it’s not...
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Bye Booleans - Hi Talkwalker AI Engine. How does AI work in social media analytics?

Bye Booleans - Hi Talkwalker AI Engine. How does AI work in social media analytics?

How does AI work in social media analytics? Talkwalker is leading the way as a pioneer in artificial intelligence. Here’s what we’re doing. With the Talkwalker AI Engine combining our...
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The Talkwalker AI Engine - The future of AI marketing & PR analytics

The Talkwalker AI Engine - The future of AI marketing & PR analytics

Artificial intelligence (AI) is today’s biggest buzzword. Yet, it could also be the most divisive. While some fail to comprehend the benefits AI can have on the industry, others fear...
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Six super social media templates for Q4

Six super social media templates for Q4

The holidays are over, and Q4 is looming. But we’ve got you covered with our most popular, and free, social media templates, ready for your Q4 prep. Whether you want...
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7 things you can do with Facebook analytics & Talkwalker

7 things you can do with Facebook analytics & Talkwalker

Facebook has over 2.1 billion active users globally. They engage with brands on a daily basis, generating trillions of conversations and interactions. Here’s how Talkwalker will help you analyze that...
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Trending hashtags - The best hacks for more engagement

Trending hashtags - The best hacks for more engagement

Hashtags are an amazing shortcut to engaging your brand’s audience. But how do you find trending hashtags? And more importantly, the hashtags your audience engage with? Here’s how - with...
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How Boolean search operators make searching a piece of cake

How Boolean search operators make searching a piece of cake

To find what you're looking for, and ensure you’re not missing search results, boost them with my favorite Boolean search operators. Yes. I do have favorites. And after this, you will too.
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They shoot. They score. Measuring the impact of World Cup sponsorships

They shoot. They score. Measuring the impact of World Cup sponsorships

The World Cup is the biggest football tournament in the world. And with it, the biggest sponsorships. In this report, we look at how brands like yours can put a...
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3 essential tips for earnings call success

3 essential tips for earnings call success

Earnings calls are an essential part of running a public company. While investors and analysts love them, they can have huge repercussions for your PR strategy - both good and...
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360° media monitoring - how to capture your coverage

360° media monitoring - how to capture your coverage

Today, consumers are obtaining their information from so many sources that you can’t put your trust in just one. With media monitoring, you can measure brand mentions across a multi-channel...
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What is scarcity marketing?

What is scarcity marketing?

Have you heard of the 11k Club? It was an exclusive club with the aim of making a social difference. But it actually started as a scarcity marketing social experiment. Would people sign up for a club, without knowing anything about the benefits? The answer: Yes. By the thousands. That’s the power of exclusivity.
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Emoji analysis - 5 ways to crack the consumer code

Emoji analysis - 5 ways to crack the consumer code

There’s the good 😀, the mad 😡, and the downright crazy 😵. We use them when we're happy, when we're angry, when we're talking about products and brands. To ensure...
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6 essential PR trends to watch in 2018 - the experts' view

6 essential PR trends to watch - the experts' view

PR is changing. That’s why being up to date with the latest PR trends is so important for you, your company, and your clients. With the rising impact of AI,...
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How to prove the value of your PR strategy to your CEO

How to prove the value of your PR strategy to your CEO

You know how important your PR strategy is to your brand, but how do you justify it to your CEO, the second most important person in your business? (The customer...
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How to get more social media engagement from kick-ass content

How to get more social media engagement from kick-ass content

Social media engagement is a hot topic in social media right now. When Facebook announced changes to their algorithms to prioritize engaging content on people’s news feeds, it sent ripples...
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Comparing the social performance of 15 brands: Quick Search answers the Internet’s biggest questions

Comparing the social performance of 15 brands: Quick Search answers the Internet’s biggest questions

When it comes to comparing the social performance of brands, the question “What’s better?” reverberates through blogs, posts, and articles across the Internet. But when everyone has an opinion (and...
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How to be a savvy social searcher: Find brand insights fast with Quick Search

How to be a savvy social searcher: Find brand insights fast with Quick Search

Right now, there are billions of conversations happening online. You want to know exactly what’s being said about you and your brand. It’s time you became a social searcher with...
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Get in shape with our social media marketing news for January 18

Get in shape with our social media marketing news for January 18

How are the New Year resolutions going? Approaching 2018 at a pace, or fallen by the wayside like yesterday’s turkey sandwiches? Kickstart them now by updating your online plans, with...
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How to use image recognition to monitor worldwide wine trends

How to use image recognition to monitor worldwide wine trends

New Year may be over, but we’ve one last toast before 2018 gets going. We’ve used our proprietary image recognition technology to analyze Instagram, and see how people around the world enjoy their wine.
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Hate Mondays? These Results Say You Don’t.

Hate Mondays? These results say you don’t.

People hate Mondays. When you work with social media daily, you can’t help but notice how often it’s said.
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10 Super Social Media Marketing News Stories - Nov 17

10 Super Social Media Marketing News Stories - Nov 17

Faster than a speeding trend. More powerful than a CTA. Able to leap your SEO in a single bound. Continuing our social media marketing news series, here are the latest...
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Influencer marketing - all you need to know

What is influencer marketing? Your ultimate influencer marketing guide

I hate being advertised to. I’ll ignore marketing messages. But an influencer, I’ll listen to, even trust. Naive? I don’t think so. Of course, they're paid. But, influencers choose their...
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13 Social Media Marketing News Stories to Watch Out For - Oct 2017

13 Social Media Marketing News Stories to Watch Out For - Oct 2017

They’re here. Keeping track of the changes on social media can be a nightmare, but don’t be afraid. Welcome to our new ongoing series of Social Media News Stories, to keep you up to date on the current trends.
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Dan's Publications

The Forrester New Wave™: AI-Enabled Consumer Intelligence Platforms, Q3 2021

The Forrester New Wave™ Report

The Forrester New Wave™ Report provides intelligent and proven recommendations for enterprises looking for the ideal consumer intelligence solution. Saving months of research, and helping them make fully-informed decisions. Talkwalker was named a Leader among the top 9 consumer intelligence platforms in The Forrester New Wave™: AI-Enabled Consumer Intelligence Platforms, Q3 2021. Talkwalker received differentiated scores in five out of...
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Brand Love Story 2021 - How to profit from love in a lockdown

Brand Love Story 2021 - How to profit from love in a lockdown

For the 2nd year running, we’ve used the power of consumer conversation analysis, to prune over 1,200 global brands, into a list of the 50 most loved brands in the...
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The perfect marketing tech stack

The perfect marketing tech stack - Updated 2020

With a near limitless number of marketing tools to choose from, marketers are spoiled for choice when building their martech stacks. But how do you ensure you're using the right...
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Why Bakamo and EVE Online are revolutionizing the gaming & HR industries

How Bakamo and EVE Online revolutionize the gaming & HR industries

Understanding your customers is essential. But it can be tricky if your audience isn’t the most active in sharing their interests.
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Industry report - Consumer goods (food)

Industry report consumer goods (food)

Consumer insights for sales success! How has the pandemic impacted the CPG/FMCG industry? In this report, we look at some of the most valuable data-driven consumer insights from the sector...
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How the coronavirus crisis is impacting 4 in-demand industries

Covid-19 industry reports

Not every industry is struggling through this crisis. Some are experiencing a boom, as consumer demands adapt. But with that added success, come additional challenges.
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How Cargolux measured the splash from a whale of a sponsorship

How Cargolux measured the splash from a whale of a sponsorship

Supporting global causes can be a great way to boost your brand awareness across the world. But how do you measure that impact when you're sponsoring a story and not...
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How to create marketing campaigns that impact

How to turn up your social media engagement

Engagement is on the lips of every social media manager.  But how do you get it time and again? In our Campaign Playbook, we’ve stepped back into Quick Search, to...
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Video analytics report - What 5 of the biggest global brands missed without it

[Report] The State of Social Intelligence

How mature is your social intelligence strategy? Better or worse than your competitors?
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Video analytics report - What 5 of the biggest global brands missed without it

Video Analytics Report: unveil your hidden mentions

Without Talkwalker’s industry-leading video analytics, you could be missing up to half of your brand's online conversations. 
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Finance report: Social performance

Finance report: Big money, bad social

Driving engagement on social when you work for a financial brand can be tough, but that’s not an excuse.
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Hong Kong Airlines: How to turn a crisis into a soaring success

Hong Kong Airlines: How to turn a crisis into a soaring success

A crisis can hit at any time. How you handle it, proves your mettle as a marketer.
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