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Dan's blog

Header image - Title, Movers & Shakers: Brands of 2022. Image,

Movers & Shakers: Brands of 2022

We’re in another year, and once again, we’re looking back at the brand movers and shakers that created buzz in 2022. These are the brands that created the news, drove the engagement, and really stirred up the status quo last year. Check them out to get inspired on how you can grab more audience share in 2023.
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Blog header. Title: Large language models - Another consumer intelligence first. Image: A hand filters large amounts of data into a concise stream of insights.

Large language models - Another consumer intelligence first

Talkwalker is the first in its competitive peer group in the AI-enabled consumer intelligence market to apply AI large language models (LLMs) to social and voice of the customer analytics.
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Social Media Trends for 2023 - Three people looking at camera. Title of report written over, "How to disrupt a disruptive consumer"

Social Media Trends 2023

With our lives disrupted, our expectations changed. We want more from brands. We demand they step up their game. Working with Khoros, we combined AI-enabled consumer intelligence with best-in-class customer...
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Header image - Title: How the rising cost of living is changing consumers’ lives, Image: A asian lady looking concerned at her bills, with a bag of shopping at her side

How the rising cost of living is changing consumers’ lives

The rising cost of living crisis is currently impacting consumers across the globe, as essential products and services increase in price, with wages struggling to keep up. As prices continue...
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A header image with the Love Brands 2022 logo on the left and title on the right, The marketing KPIs to measure brand love

The marketing KPIs to measure brand love

As seen in our latest Brand Love report, creating brand love can help boost sales, and strengthen your connection with your consumers. But what are the best marketing KPIs to...
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Title image - Q&A - Why brands are struggling to create consumer closeness. A young mum with a toddler sat on her knee, smiles while watching a computer screen

Q&A - Why brands are struggling to create consumer closeness

Consumer closeness is all about connecting brands with their consumers, to put them at the heart of decision making. Yet, it’s much easier said than done, with many brands struggling...
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Household brands - The challenge of quality, price, and sustainability. A pair of hands in rubber gloves holds a bottle, with cleaning sponges on either side

Household brands - The challenge of quality, price, and sustainability

When it comes to consumer packaged goods (CPG), especially household brands, consumers want three things. Products that are cheap. That clean well. And that are sustainable. Yet these three demands...
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How to create successful marketing campaigns

How to create successful marketing campaigns

2021 was by no means an easy year. However, many brands still found a way to forge ahead, pulling off successful marketing campaigns that really made an impact. How? By...
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Romain Mazeries: An innovative way to put back clients in the center of our strategy

Romain Mazeries: An innovative way to put back clients in the center of our strategy

Romain Mazeries, CEO, MANGOPAY talks about how you can reconnect with your customer, by better listening to social data. Enabling successful brands to put clients at the center of their strategies.
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Bruce Hoang: How the pandemic changed consumer behavior

Bruce Hoang: How the pandemic changed consumer behavior

We caught up with Bruce Hoang, Director Communication, Channels and data, ORANGE France. Here he looks at how the pandemic has changed consumer buying habits, and how social listening is...
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Discover.ai logo and title: Bringing consumer intelligence to life

Bringing consumer intelligence to life

We welcome discover.ai to the Talkwalker family, as their strategists join our Activate team. In this blog, we discover what makes them tick, and how they turn consumer intelligence into...
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10 crucial social media data sources for brand monitoring

10 crucial social media data sources for brand monitoring

Social media is huge. Billions of posts, snaps, photos, videos, blogs, stories, tweets, and more posted every day. You have to monitor it, but how to keep on top of...
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Is earned media value (EMV) really valuable?

Is earned media value (EMV) really valuable?

Earned media value is one of those calculations that helps prove the value of the work marketers and PR professionals do. But is it as viable as it once was, and does it truly demonstrate the impact of your marketing and PR efforts? Let’s take a look…...
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Fast-track your brand to success with consumer intelligence acceleration

Fast-track your brand to success with consumer intelligence acceleration

Forget your CEO. Consumers are in charge, and to succeed you need to meet their demands, their expectations, their indecision. Or they will jump straight to your competition.
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The Forrester New Wave™: AI-Enabled Consumer Intelligence Platforms, Q3 2021 - Talkwalker a Leader

The Forrester New Wave™: AI-Enabled Consumer Intelligence Platforms, Q3 2021 - Talkwalker a Leader

Talkwalker has done it! Foremost global research and advisory firm Forrester, has named Talkwalker a Leader in The Forrester New Wave™: AI-Enabled Consumer Intelligence Platforms, Q3 2021. The report states...
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Introducing Talkwalker’s new CEO - Tod Nielsen

Introducing Talkwalker’s new CEO - Tod Nielsen

Tod Nielsen has joined Talkwalker as our new CEO, to help consolidate our position as a leading consumer intelligence platform. Here, I ask him a few questions, to reveal his...
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Why data quality is damaging your brand - and how to fix it

Why data quality is damaging your brand - and how to fix it

The good news. Data is now driving more and more businesses to success. The hard news. Data quality is more important than ever - and maintaining that quality can be...
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Voice of the customer analytics - Image shows a person in profile, with their mouth open, ready to speak.

Voice of the customer analytics

Voice of the customer analytics captures customers' experiences, expectations, preferences, and aversions. Brands that understand the VoC, that listen to consumers, will find insights that when actioned, will give them...
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Perfect pitch - Nail your advertising pitch: baseball player batting

Pitch perfect - Nail your advertising pitch

Imagine. You’ve spent months trying to arrange a meeting with your dream client. After all that hard work, you have one hour to give that perfect campaign, PR, or advertising...
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6 ways to optimize your marketing budget

6 ways to optimize your marketing budget

When an economic slowdown strikes, brands quickly tighten the purse strings. And often that means quick cuts to marketing budgets. In the short term, that can ease up your cash...
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How to drive growth with conversational intelligence

How to drive growth with conversational intelligence

Stuck in a data overload? Struggling to handle, and benefit from the masses of data that brands and consumers create every day? To survive, move away from endlessly crunching data and focus on conversational intelligence. With powerful insights driven by the conversations that matter most to consumers. Here’s how…...
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The evolution of Talkwalker - A new user experience for collaboration, ease, and instant insights

Talkwalker refresh - for collaboration, ease, and instant insights

Introducing the refreshed Talkwalker platform. A brand new user experience, that combines the powerful analytics that users love, with a faster, easier to use, more collaborative interface. Packed with new...
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How world's 50 most popular brands survived the pandemic

How world's 50 most popular brands survived the pandemic

The coronavirus and the following economic turmoil has shaken businesses to the core. When the dust settles, and we adjust to the ‘new normal’ there will be brands that hold...
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Lead your industry with category insights

Lead your industry with category insights

To you, your brand is ultimate. But to consumers, you’re just another name they’ve remembered in a multitude of others. You have to stand out. And for that, you need...
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Stay home: Consumer trends during COVID-19

Stay home: Consumer trends during COVID-19

As the coronavirus crosses the world, our day-to-day lives are changing dramatically. Here, I look at how it’s impacting consumer trends, and how businesses are adapting to meet these new customer needs.
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COVID19 | Positive brand communication techniques

COVID19 | Positive brand communication techniques

How to communicate during the current climate is difficult. Events are changing daily, and we’re having to adapt our marketing strategy as fast. The impact is being felt across almost...
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The importance of data-driven decision making in marketing

The importance of data-driven decision making in marketing

Marketing has evolved. Gone are the days of gut decisions, and hoping for the best. Now, we have a new weapon in our arsenal - data-driven decision making. Here’s how...
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Your quick crisis communication plan

Your quick crisis communication plan

A global crisis can hit at any time, and even with the best marketing strategy in the world, you can’t stop it impacting your brand. But you can mitigate the...
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Customer retention - how to use data and reduce churn

Customer retention - how to use data and reduce churn

The main goal of business is to gain more customers. But really, customer retention can also help you win big. Repeat sales, upsales, endorsements. All benefits of keeping your customers...
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The 7 best influencer marketing campaigns

The 7 best influencer marketing campaigns

Looking for ideas for your next influencer marketing campaign? We’ve rounded up the best influencer marketing examples, to get you inspired.
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Social data to optimize your customer journey

Social data to optimize your customer journey

Wouldn’t it be nice if the customer journey was simple. User hears about a product => buys it. Easy. But in the real world, we know it’s not like that.
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The global state of digital PR 2020

The global state of digital PR 2020

What will shape digital PR in the next year? Or 10? Talkwalker partnered with YouGov to understand the challenges, questions, and developments the industry faces today.
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Without a single source of truth, your brand is a lie

Without a single source of truth, your brand is a lie

Your brand is a lie. At least, how you think your consumers perceive it is. With so many departments, talking to clients in different ways, you’re missing unity and clarity. What you’re missing is a single source of truth. Let’s look at how this strategy can help align your brand image across your company, putting you back in control of...
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A Year In Review: Social Media Stats for 2019 (Insights by Quick Search)

A year in review: social media stats for 2019 (insights by Quick Search)

Let's rewind to 2019. I want to look at a year in review with Quick Search. This recap will highlight some of the biggest events, social media campaigns, trends, and...
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How to prove the impact of social media on business

How to prove the impact of social media on business

When it comes to managing your brand's social media, you know it works. I know it works. But how do you prove the impact of social media on business performance...
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Martech Challenges : Talkwalker named class leader in social listening

Martech Challenges : Talkwalker named class leader in social listening

We are proud to announce that Talkwalker has been ranked as a leading social listening platform in the first edition of Martech Challenges!
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Best campaigns driving 2020 digital marketing trends

Best campaigns driving 2020 digital marketing trends

Get inspired for your 2020 campaigns, with these trendsetters. The brands already jumping on next year’s digital marketing trends creating exciting, creative, and most importantly, engaging campaigns.
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Streaming tune-in: Instant audience feedback from social listening

Streaming tune-in: Instant audience feedback from social listening

Streaming is becoming the way to watch. Staying ahead of the competition by producing quality content will be essential. To do that, these new streaming services need instant audience feedback.
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Why your Net Promoter Score® needs integrated customer data

Why your Net Promoter Score® needs integrated customer data

The Net Promoter Score® (NPS) is used to quantify your customer loyalty. Its use is on the rise, with two thirds of Fortune 1000 companies using the metric. But is...
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The quick guide to newsjacking with Free Social Search

The quick guide to newsjacking with Free Social Search

For successful social media, being relevant is key. But keeping on top of the latest industry news and trends - aka newsjacking - can be tough. Unless you’re using Talkwalker’s...
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Social media statistics in the Philippines

Social media statistics in the Philippines

The Philippines currently has a total population of 107.3 million. Of that population, 76 million or 71% are active social media users. To cut through the social noise, you need...
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Social media statistics in the United States

Social media statistics in the United States

The United States currently has a total population of 327.9 million. Of that population, 230 million or 70% are active social media users. To cut through the social noise, you...
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Social media statistics in Singapore

Social media statistics in Singapore

Singapore currently has a total population of 5.83 million. Of that population, 4.6 million or 79% are active social media users. To cut through the social noise, you need to...
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Social media statistics Australia

Social Media Statistics in Australia

With 18 million Australians or 72% of the country’s population being active social media users, companies have to develop a strong online presence to capture those eyeballs. Not convinced how...
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Talkwalker - G2 Crowd social media monitoring software leader: summer 2019

Talkwalker - G2 Crowd social media monitoring software leader; summer 2019

We do love to win recognition. But we’re honored when it comes from the people that matter - our clients. Which is why we’re proud to be announced a G2 Crowd leader for summer 2019, in social media monitoring software. Let’s take a look why.
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Get Smart - Why your brand needs social intelligence

Get Smart - Why your brand needs social intelligence

Social data is more important than ever. In fact, 80% of people say that social data provides insights that cannot be found elsewhere. That’s just a sample of what our...
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5 step eBook to a social media marketing strategy win

5 step eBook to a social media marketing strategy win

Your social media marketing strategy should never be set in stone. Whether you’re halfway through the year, or just halfway through Q1, if you spot an issue, change it! This...
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Your guide to online reputation management

Your guide to online reputation management

Protect your brand against a reputational storm! Listening? That tweet trashed your customer service. Oops, negative review of your product. Social media gave consumers a voice. A loud voice. Ignore...
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Discovering Starbucks’ mysterious emoji meanings

Discovering Starbucks’ mysterious emoji meanings

Love them or hate them, emoji offer an insight into how your consumers communicate. And to really understand those conversations, you need to understand those emoji meanings. Let’s take a deep dive into Starbucks’ social media mentions, and see how their most popular emoji translate into insights.
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Video recognition - The future of marketing and a 1st for social listening

Video recognition - The future of marketing and a 1st for social listening

We’ve done it again! 3 years ago, Talkwalker revolutionized social media analytics with the introduction of our industry-leading image recognition. Now, we’re doing it again, as the 1st social listening...
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Happy birthday Talkwalker - A decade of data analytics

Happy birthday Talkwalker - A decade of data analytics

Time flies when you’re having fun. And that’s certainly the case at Talkwalker. This year, we celebrate our tenth birthday. A decade of data analytics, and helping clients. We’ve gone...
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Instagram analytics changed; Talkwalker helps you focus on what’s important

Instagram analytics changed; Talkwalker helps you focus on what’s important

The Instagram API has changed. And that has had a huge impact on how brands can monitor their Instagram analytics. With technical ingenuity, and plenty of elbow grease, Talkwalker has...
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CMO 1x1 - Marketing tools for MarTech stack

CMO 1x1 - A Talkwalker Series - MarTech Stack

Introducing our new for 2019 series. The new series, CMO 1x1, looks at the biggest challenges facing CMOs and senior marketing managers this year. Expect industry experts from some of...
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Innovation: Talkwalker’s industry and social media awards 2018

Innovation: Talkwalker’s industry and social media awards 2018

In this fast world of social media, you can’t afford to be one step behind. That’s why at Talkwalker we focus on innovation - as defined by our numerous industry...
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Digital Excellence Center - Your knowledge base for social listening

Digital Excellence Center - Your knowledge base for social listening

At Talkwalker, we don’t just want to create industry-leading social listening tools. We want to give you the power to use them effectively. That’s why we’re introducing our Digital Excellence...
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Social media trends that will impact 2019

Social media trends that will impact 2019

It’s that time of year again! When we gather the biggest and best experts, to discover the social media trends that will matter most in 2019. If you want to...
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7 top influencer campaigns

7 top influencer campaigns

We’ve shown you how to effectively leverage influencers using Influencer One. Now, we’re going to inspire you with what you can do with them - here are some of the best influencer campaigns so far.
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Split image header image. On the left, an old typewriter types "Time to Evaluate" while on the right, we have the title of the blog: Do AVEs Ad Value To Your PR Measuring?

Advertising value equivalency: Do AVEs ad value to your PR measuring?

What's the best metric for measuring the effectiveness of PR? If you're from the AVE - advertising value equivalency - school of thought... seriously, it's time to catch up. Yes,...
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One solution, One influencer marketing platform - manage, measure, monetize

One solution, One influencer marketing platform - manage, measure, monetize

Influencer marketing is on the rise. Bigger budgets. Bigger teams. And bigger ROIs. But how do your teams manage all your influencers? And how do you measure your ROI? You...
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12 dos and don’ts for a great influencer marketing strategy

12 dos and don’ts for a great influencer marketing strategy

As traditional digital media struggles to gain engagement, brands are turning more to an influencer marketing strategy. Using influential people to guide consumers back to their business. But it’s not...
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Bye Booleans - Hi Talkwalker AI Engine. How does AI work in social media analytics?

Bye Booleans - Hi Talkwalker AI Engine. How does AI work in social media analytics?

How does AI work in social media analytics? Talkwalker is leading the way as a pioneer in artificial intelligence. Here’s what we’re doing. With the Talkwalker AI Engine combining our image recognition, and sentiment analysis, plus our revolutionary new custom models, you now have access to more high quality data and digital marketing insights. Even faster.
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The Talkwalker AI Engine - The future of AI marketing & PR analytics

The Talkwalker AI Engine - The future of AI marketing & PR analytics

Artificial intelligence (AI) is today’s biggest buzzword. Yet, it could also be the most divisive. While some fail to comprehend the benefits AI can have on the industry, others fear...
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Six super social media templates for Q4

Six super social media templates for Q4

The holidays are over, and Q4 is looming. But we’ve got you covered with our most popular, and free, social media templates, ready for your Q4 prep. Whether you want...
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7 things you can do with Facebook analytics & Talkwalker

7 things you can do with Facebook analytics & Talkwalker

Facebook has over 2.1 billion active users globally. They engage with brands on a daily basis, generating trillions of conversations and interactions. Here’s how Talkwalker will help you analyze that...
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Trending hashtags - The best hacks for more engagement

Trending hashtags - The best hacks for more engagement

Hashtags are an amazing shortcut to engaging your brand’s audience. But how do you find trending hashtags? And more importantly, the hashtags your audience engage with? Here’s how - with...
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How Boolean search operators make searching a piece of cake

How Boolean search operators make searching a piece of cake

To find what you're looking for, and ensure you’re not missing search results, boost them with my favorite Boolean search operators. Yes. I do have favorites. And after this, you...
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They shoot. They score. Measuring the impact of World Cup sponsorships

They shoot. They score. Measuring the impact of World Cup sponsorships

The World Cup is the biggest football tournament in the world. And with it, the biggest sponsorships. In this report, we look at how brands like yours can put a...
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3 essential tips for earnings call success

3 essential tips for earnings call success

Earnings calls are an essential part of running a public company. While investors and analysts love them, they can have huge repercussions for your PR strategy - both good and...
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360° media monitoring - how to capture your coverage

360° media monitoring - how to capture your coverage

Today, consumers are obtaining their information from so many sources that you can’t put your trust in just one. With media monitoring, you can measure brand mentions across a multi-channel landscape. Here’s why that’s essential.
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What is scarcity marketing?

What is scarcity marketing?

Have you heard of the 11k Club? It was an exclusive club with the aim of making a social difference. But it actually started as a scarcity marketing social experiment.
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Emoji analysis - 5 ways to crack the consumer code

Emoji analysis - 5 ways to crack the consumer code

There’s the good 😀, the mad 😡, and the downright crazy 😵. We use them when we're happy, when we're angry, when we're talking about products and brands. To ensure...
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6 essential PR trends to watch in 2018 - the experts' view

6 essential PR trends to watch - the experts' view

PR is changing. That’s why being up to date with the latest PR trends is so important for you, your company, and your clients. With the rising impact of AI,...
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How to prove the value of your PR strategy to your CEO

How to prove the value of your PR strategy to your CEO

You know how important your PR strategy is to your brand, but how do you justify it to your CEO, the second most important person in your business? (The customer is first).
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How to get more social media engagement from kick-ass content

How to get more social media engagement from kick-ass content

Social media engagement is a hot topic in social media right now. When Facebook announced changes to their algorithms to prioritize engaging content on people’s news feeds, it sent ripples...
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Comparing the social performance of 15 brands: Quick Search answers the Internet’s biggest questions

Comparing the social performance of 15 brands: Quick Search answers the Internet’s biggest questions

When it comes to comparing the social performance of brands, the question “What’s better?” reverberates through blogs, posts, and articles across the Internet. But when everyone has an opinion (and...
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How to be a savvy social searcher: Find brand insights fast with Quick Search

How to be a savvy social searcher: Find brand insights fast with Quick Search

Right now, there are billions of conversations happening online. You want to know exactly what’s being said about you and your brand. It’s time you became a social searcher with...
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Get in shape with our social media marketing news for January 18

Get in shape with our social media marketing news for January 18

How are the New Year resolutions going? Approaching 2018 at a pace, or fallen by the wayside like yesterday’s turkey sandwiches? Kickstart them now by updating your online plans, with...
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How to use image recognition to monitor worldwide wine trends

How to use image recognition to monitor worldwide wine trends

New Year may be over, but we’ve one last toast before 2018 gets going. We’ve used our proprietary image recognition technology to analyze Instagram, and see how people around the world...
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Hate Mondays? These Results Say You Don’t.

Hate Mondays? These results say you don’t.

People hate Mondays. When you work with social media daily, you can’t help but notice how often it’s said.
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10 Super Social Media Marketing News Stories - Nov 17

10 Super Social Media Marketing News Stories - Nov 17

Faster than a speeding trend. More powerful than a CTA. Able to leap your SEO in a single bound. Continuing our social media marketing news series, here are the latest...
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Influencer marketing - all you need to know

What is influencer marketing? Your ultimate influencer marketing guide

I hate being advertised to. I’ll ignore marketing messages. But an influencer, I’ll listen to, even trust. Naive? I don’t think so. Of course, they're paid. But, influencers choose their partnerships, aware that if they endorse rubbish, they'll lose the adulation of their fans. I’m going to show you how influencer marketing will increase your audience and your ROI.
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13 Social Media Marketing News Stories to Watch Out For - Oct 2017

13 Social Media Marketing News Stories to Watch Out For - Oct 2017

They’re here. Keeping track of the changes on social media can be a nightmare, but don’t be afraid. Welcome to our new ongoing series of Social Media News Stories, to...
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Dan's Publications

Report title page - Report title: Focus on the Football, Image: A footballer is preparing to kick a ball

Report: Focus on the Football

The tournament may be over for another four years. But there’s still plenty to learn from our ‘Focus on the Football’ report.
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Report title page - Report title: Birdseye Report: Community analysis #FinTwit, Image: A lady checks her phone while smiling

Birdseye Report: Community analysis - #FinTwit

As a Twitter Official Partner, we teamed up on the latest Birdseye report to analyze the state of the Financial Twitter community.
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Front cover of social media trends 2023 report, showing three people looking at camera.

Free eBook | Social Media Trends 2023

From insight to action: how to disrupt a disruptive consumer For the 8th edition of our Social Media Trends Report, Talkwalker has teamed up with Khoros, the award-winning customer engagement...
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Report title page - Title: Exploring the Cost of Living Conversation on Twitter , Image: Page header - An African American woman holds a credit card and calculator, as she checks her budget

Exploring the Cost of Living Conversation on Twitter

In 2022, a storm of global issues has led to a ‘cost of living crisis.’ As prices continue to increase, consumers are taking to Twitter to discuss the world’s changing...
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Developing cosmetics for tomorrow

Yves Rocher: understanding today's consumers to develop cosmetics for tomorrow

The Yves Rocher brand has always been focused on client relationships. Through its distribution networks without any intermediaries Yves Rocher is in direct contact with its customers and knows them...
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Report title page - Brand Love 2022 - How sustainability builds love for today and the future

Brand Love 2022 - How sustainability builds love for today and the future

Brand Love is back for 2022. This year, we’ve teamed up with Hootsuite, to refine our Brand Love Index, and whittle down over 1,500 global brands to find the 50...
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White paper - Shape Tomorrow

Shape Tomorrow

How today’s consumer connections will shape your brand’s future The secret to brand growth isn’t about creating a brand for today, but shaping one for tomorrow. But that is the...
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How the University of Sydney proves the value of social media

How the University of Sydney proves the value of social media

The secret to a great social media strategy is ensuring it’s aligned with your global brand goals. In this case study, we look at how the University of Sydney has...
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How to create marketing campaigns that impact

How to turn up your social media engagement

Engagement is on the lips of every social media manager.  But how do you get it time and again? In our Campaign Playbook, we’ve stepped back into Quick Search, to look at how brands across the world can drive engagement with their audience, for real brand impact.
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The Forrester New Wave™: AI-Enabled Consumer Intelligence Platforms, Q3 2021

The Forrester New Wave™ Report

The Forrester New Wave™ Report provides intelligent and proven recommendations for enterprises looking for the ideal consumer intelligence solution. Saving months of research, and helping them make fully-informed decisions. Talkwalker...
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Brand Love Story 2021 - How to profit from love in a lockdown

Brand Love Story 2021 - How to profit from love in a lockdown

For the 2nd year running, we’ve used the power of consumer conversation analysis, to prune over 1,200 global brands, into a list of the 50 most loved brands in the...
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The perfect marketing tech stack

The perfect marketing tech stack - Updated 2020

With a near limitless number of marketing tools to choose from, marketers are spoiled for choice when building their martech stacks. But how do you ensure you're using the right...
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