Real-Time Crisis Management

Working closely with our customers and our internal team, we constantly review and explore the changing dynamics of crisis communications.

Our new white paper, "Real-Time Crisis Management: Social Listening and Consumer Intelligence in Crisis Communications," delves into the challenges of crisis management in the digital age.

Discover how Talkwalker's tools can provide real-time insights, enabling proactive decision-making and effective brand protection.

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Navigate a Crisis Successfully

At Talkwalker, we witness firsthand the importance of crisis communications in today's digital landscape. Our customers demand the ability to analyze data in real-time across multiple channels, to respond, and navigate a crisis successfully.

What to Expect from the White Paper

  • How to define a crisis
  • How to effectively manage Crisis Communications in today's digital landscape
  • The benefits of embracing consumer intelligence for effective crisis management.
  • How to use Talkwalker in a crisis
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Key Insights

  • Differentiating crisis types: Understand the various types of crises, from product recalls to data breaches, and their impact on your organization.
  • Real-time crisis management: Recognise the power of real-time monitoring and analysis for informed decision-making during challenging times.
  • Uniting teams for effective response: Break down silos and foster collaboration across departments during a crisis.
  • Crafting targeted crisis messaging:  Personalize crisis communications by segmenting audiences. Address concerns, maintain a positive brand image, and leverage sentiment analysis to understand public perception.

Trust Talkwalker in a crisis

If you have any questions about this white paper or want to discuss the role of crisis communications in your organization, please contact us. 

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