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Product Perception

Product Perception

Understand and track how consumers perceive your product.

Understand what product attributes consumers and press are discussing on social networks
Track product review sites like Amazon to get more complete view of customer opinion
Evalute product perception over time using up to two years of back data

Social media analytics made easy

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Gather social insights about your products
Instantly sift through millions of social discussions
Instantly sift through millions of social discussions

Tap into online discussions about your products and services across 10+ social networks, forums, review sites and more. Sort results quickly with intuitive fast tagging functions.

Identify product issues using smart filters
Identify product issues using smart filters

Instantly uncover problems with products and services using up to 50 different customizable filters. Pinpoint product strengths and weaknesses and prioritize areas for refinement.  

React instantly with real-time insights
React instantly with real-time insights

Respond immediately to trending topics with real-time social media analytics. Gauge changes in audience reaction by the day, hour or even minute.