Government & Public Sector

Understanding your community is the first step to serving them.

Drive the necessary change

Public entities today must leverage the power of social listening to fully understand their community and better respond to their needs. Including social media analytics can simplify the extraction of insights to give more time to the campaigns fuelled by them.

Why Talkwalker

Understand campaign effectiveness

Track responses to your campaign in real time, giving you the ability to optimize efforts effectively. Follow the hashtags, keywords and sentiment towards your campaign to find out overall receptivity.

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Know what your community needs

Monitor your diverse community and segment your audience based on demographics and psychographics. Find solutions and measures for your tailored audiences based on their specific needs.

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Be prepared for any eventuality

Use our AI-predictive alert system to identify potential crises faster and protect your brand health 24/7. Monitor sentiment towards your team and communications to make necessary changes.

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Publications

Learn they ways in which you can leverage social listening. Get the most out of our platform and use the insights to generate impactful campaigns.

Blog

Best of Social TV 2020

Each year, SCR ranks the top primetime TV shows, top sports programs, top live specials, and more, according to social media engagement. Check out who ...

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Blog

Best free digital marketing tools

When you define your marketing plan, one of the first things you will need is a comprehensive list of tools to carry out each of ...

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Blog

Social media monitoring versus social listening

What is the difference? Social media requires rigorous analytics and fanatical attention to the details. The best social media managers know when the brand needs ...

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Blog

The Forrester Wave™: Social Listening Platforms, Q4 2020 - Talkwalker a Leader

We’ve big news to share! Foremost global research and advisory firm Forrester, has named Talkwalker a Leader in The Forrester Wave™: Social ...

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Blog

14 Best consumer research tools and datasets

Consumers are on social media, and that’s where brands of any size need to play if they want to reach them. Social is ...

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Blog

5 Essential CX Tools for FinTech Brands

The top tools for social listening, data analysis, and user engagement that will bring your customer experience to the next level.

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Case studies

Goodwill Industries International: walk then run

Discover how Goodwill Industries International (GII) uses Talkwalker's social listening and analytics platform. Before the pandemic they dealt with misinformation, used it to identify influential ...

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Blog

Remove data silos in your organisation using conversational intelligence

One of the biggest challenges brands face today is managing the volume of data available to them. Particularly when that data is spread across different ...

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Marketing Essentials

Transform your brand using social media intelligence

Do you know what impact conversational intelligence could have on your business, if you just shared the insight you gathered with colleagues in different teams?

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