Our mission is to create value for current and prospective clients to help them optimize the impact of their communications efforts. They are seen as the internal and external consultants for customers, prospects and internal employees. Solutions provides strategic advice and are the industry (and product) experts for sales, marketing, product and customer success teams across Talkwalker.
The solutions team is the connector and collaborator across all Talkwalker departments, sharing best practices and providing high-level expertise internally and externally. The department knows the personas we sell to and the Industry (Communications, Digital Marketing, Research and Social Listening. We are digital storytellers, and seen as a trusted advisor, with the ability to articulate the challenge, solution and value and integrate them into the conversations with clients and prospects. The team understands how to apply Protect, Measure and Promote knowledge across an organization. They run, organize and plans POCs, presentations to clients, dashboard presentations and participates in QBR meetings.
Our core values include:
· We always find a solution
· Strategic Experts
· Persuasive Storytellers
Talkwalker is a leading social listening & analytics company with over 2,000 clients globally. Through our AI-powered analytics platform, we gather data from the conversations that happen around brands - online, in the media, and within companies themselves - to uncover, understand, and action consumer insights. We are extremely international, with headquarters in Luxembourg and offices in New York City, San Francisco, Frankfurt, Paris, Singapore, and Tokyo.
To the reader’s attention: This role can be based physically in Luxembourg or remotely in Germany.
Create tailored demo environments and presentations to showcase Talkwalker to prospectsParticipate in Sales pitches & present live Talkwalker to prospectsDesign sales arguments and value propositions for new products and use casesProvide Talkwalker’s expertise and advise sales, prospects & customersDefine & Implement listening and analytics strategies within large enterprise accountsIllustrate Talkwalker use cases within presentations, workshops or conferences Audit customers projects and advise on best practices Support and follow solution team processes and vision to be operationally efficient and ensure the quality of work with customersHelp contribute and drive revenue across sales / CSM teamsAct as a digital storyteller communicating the value of Talkwalker products based on company positioning and insights derived from the data during prospect & client meetingsProvide product feedback and test new beta version of TalkwalkerSupport the innovation process and go to market strategies for new productsParticipate in Solutions team monthly webinarsFacilitate the dissemination of knowledge & expertise across teamsWork in collaboration with Sales, CSM, Marketing, Partner and Product teamsReport directly to the Senior Solutions Manager in Luxembourg
5-8+ years experience in the following industries: media monitoring, consumer insights/market research, communication, or marketingYou have been working in the digital landscape or/and using a social listening toolYou are at ease with analysis and have relevant experience in deriving insights from large data setsYou have gained experience in a business development, sales or customer success roleYou have excellent written and verbal communication skills, presenting to large and small audiencesYou have a university degree or an equivalent qualificationYou are fluent in English & German, other EU languages would be an assetYou have a ''can do'' mentalityWillingness to travel
What we offer:
26 days of vacation Lunch vouchers Optional complimentary health insurance Free public transportation in LuxembourgWork visa available for non-EU residents Competitive base salary and opportunity for bonusInternal growth and development programsCompany events such as ski trips, social activities, and holiday partiesMonthly company lunches and after work1 volunteering day per year