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Product Manager (Social Intelligence)

Luxembourg - Product

The Product team, located in Luxembourg and London, manages all products and product lines, from the Freemium products (like the famous Talkwalker Alerts) to the flagship products such as Analytics and Quick Search. Our product experts have the challenging mission to deliver products that prospects dream to buy, deliver updates that make our clients stay with Talkwalker forever… while managing expectations from many different stakeholders. 

Talkwalker is a leading consumer intelligence company with over 2,500 clients globally. Through our AI-powered analytics platform, we gather data from the conversations that happen around brands - online, in the media, and within companies themselves - to uncover, understand, and actionable consumer insights. We are extremely international, with headquarters in Luxembourg and offices in New York City, San Francisco, Frankfurt, Paris, Singapore, Tokyo, Milan, London, and Sydney.



Key responsibilities:

  • Contribute to the development and maintenance of a clear product vision and roadmap for one area of the talkwalker products that you own
  • Bring new ideas in support of the product vision and objectives to the table
  • Work with internal teams, clients, industry experts and stakeholders to source and generate ideas
  • Analyze ideas and bring recommendations to leadership for prioritization
  • Define requirements, user stories, and acceptance criteria for product functions and features
  • Clearly communicate the status of projects on the product roadmap and in development
  • Oversee implementation and release workflow and deadlines
  • Hold regular project reviews with Development and QA teams ensuring that the product will meet business requirements
  • Draft release notes and material for launches
  • Perform product presentations to internal stakeholders. Facilitate workshops with a variety of audiences
  • Measure adoption, usage data, and business results from product launches
  • Gather user feedback and establish internal feedback loops
  • Work with QA and support to diagnose and remediate bugs
  • Qualifications:

  • You are fluent in English, any other language is an additional advantage
  • You have previous experience in the Social Media Analytics / Consumer Insights / Consumer Intelligence industry
  • You are rigorous, organized, analytical and a good team player
  • You have worked for 1- 3 years in a similar role, preferably in a software company
  • A first experience with SaaS product management or with digital analytics would be a strong plus
  • You have a university degree with a technical or business specialization
  • You are flexible, like to work independently and target-oriented, and simply get things done
  • What we offer:

  • 26 days of vacation + bonus days
  • Lunch vouchers  
  • Optional complimentary health insurance  
  • Free public transportation in Luxembourg
  • Competitive base salary and opportunity for bonus
  • Internal growth and development programs
  • Company events such as ski trips, social activities, and holiday parties
  • Monthly company lunches and after work
  • 1 volunteering day per year
  • #LI-SR1
    #LI-DNI

    About us:

    Talkwalker is the #1 consumer intelligence company and is dedicated to helping brands close the gap between brand and consumer. Recognized by Forrester as a Leader in Consumer Intelligence and Social Listening, Talkwalker brings together market-leading social analytics and AI technology, with unstructured data expertise, and a global team of insights analysts and data storytellers.

    Talkwalker enables brands to put consumers at the heart of their decision-making, empowering them to embrace smarter innovation, create more successful campaigns, and provide enhanced customer experiences. With teams around the world, Talkwalker helps over 2,500 global brands to be consumers close, and accelerate their brand growth.

    Talkwalker is committed to bringing together a diverse workforce that we believe will enrich our workplace. We aim to provide employees with a safe and welcoming work environment, free of discrimination and harassment. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, religion, gender, sexual orientation, nationality, family or parental status, disability, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. 

    To discover more about Talkwalker, please visit www.talkwalker.com.