Global Business Development Team Manager

Luxembourg - Marketing

Data-driven, digitally fluent, our Marketing team is Talkwalker's brand awareness and lead generation machine. With team members across the world, we're the global voice of Talkwalker, keeping us ahead of the competition no matter where we are. Connecting consumers with our products and business-critical insights from social data. Fast-paced, innovative, creative - it's what makes us the best marketing team in the industry.

Talkwalker is an online and social data analytics software company specialized in listening, analytics and reporting that empowers over 2,000 brands analyzing online conversations on social networks in 187 languages. The company is extremely international with headquarters based in the city center of Luxembourg and has additional offices in New York City, San Francisco, Frankfurt, Singapore, Tokyo and Paris.

We are looking for a Global Business Development Manager to lead, support and motivate a global team of Business Development Representatives (11 people) responsible for developing business opportunities coming from inbound leads. As part of the Marketing team and in close collaboration with Sales, your objective will be to pre-qualify the inbound leads and maximize its conversion into meetings for Sales and ultimately contribute to the inbound revenue.
You have high drive and energy to motivate your team on a daily basis, you have strong result orientation and you get things done. You are organized and have strong analytical abilities. Your team will be spread across different continents. It is therefore important that you are comfortable managing a team working remotely.
This is a newly created role within the Marketing team and a great opportunity to be involved in something from inception. 

Key Responsibilities:

  • Play a pivotal role in the marketing team’s strategy by developing business opportunities coming from inbound leads (marketing professionals working at SMEs and big global brads)
  • Manage a global team of 11 BDRs located across US, APAC, EU: performance management, coaching, development, retention
  • Define an optimum strategy and process for the inbound leads’ pre-qualification and contact: lead prioritization & research, contact channels, pre-qualification criteria and talk tracks, etc.
  • Manage team’s lead pipeline and outreach via CRM and Sales Automation tools, prospecting via phone calls, emails, and LinkedIn with support from our world class marketing team
  • Coach your team how effectively communicate Talkwalker’s vision to potential prospects – global brands and agencies, in a well-organized, thoughtful manner
  • Set clear targets for your team members, define priorities to achieve the maximum performance, motivate your team members to deliver on set daily KPIs
  • Adopt a test and learn approach to continuously optimize the BDRs performance and lead conversion
  • Work closely with Marketing & Sales managers to give feedback on the quality of leads and receive feedback on the quality of meetings scheduled for Sales executives, plan BDR’s work efficiently and regularly align on lead prioritization
  • Report on the team performance to the Demand Generation Team Lead

  • Qualifications:

  • 3+ years of B2B sales or BDR/SDR experience – ideally in a team manager’s position within SaaS setting
  • Excellent communication skills and the ability to inspire others
  • Strong personal drive and results orientation
  • Growth hacking mind always finding new ways to boost performance
  • A strong understanding of business development techniques, based on a track record of previous success and experience within previous telephone sales /account management roles
  • A verifiable history of exceeding personal targets
  • Experience in contact strategy / methodology and best practice, including use of CRM and Sales automation tools
  • Track record and excellence in organizational skills and planning abilities
  • Flexible and able to adapt to quickly changing priorities
  • Native level of English, knowledge of any other additional language is a plus
  • What we offer:

  • Work visa
  • Optional health insurance
  • Lunch vouchers
  • Ski trip, summer barbecue, Christmas party
  • Monthly company lunches & afterwork
  • Monthly sport & social activities
  • 1 Volunteering Day Per Year
  • About us:
    We have been recognized by the Forrester Wave Social Listening Report as a Strong Performer. For us, it validates everything that we are striving for – happy customers, super-powerful product, groundbreaking AI technology, and an abundance of clean and accurate social data.

    Our colleagues are coming from 50+ different countries around the world and we have a total headcount of over 350 employees. Being a rapidly-growing organisation, our goal is to be 500+ employees by the end of 2021. 

    For more information, please visit our website or Instagram.