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Office Manager

Luxembourg - Operations

Talkwalker is a powerful engine, which runs on the “finest oil” called The Operations team. Team Operations serves as an enabler between departments and services to keep Talkwalker’ processes running as efficiently as possible.

Talkwalker is a leading social listening & analytics company with over 2,000 clients globally. Through our AI-powered analytics platform, we gather data from the conversations that happen around brands - online, in the media, and within companies themselves - to uncover, understand, and action consumer insights. We are extremely international, with headquarters in Luxembourg and offices in New York City, San Francisco, Frankfurt, Paris, Singapore, and Tokyo.

We are hiring a world-class Office Manager to support our headquarters' operations based in Luxembourg. This role requires a strategic partnership with executives, leadership and operations teams, as well as high levels of autonomy and confidentiality. Our ideal candidate will thrive in Talkwalker’s innovative and fast-paced organization, expanding their skills and abilities within a growing company.

Key responsibilities:

  • Maintains security by following procedures, monitoring logbook, and revision/creation of corporate policies;
  • Organizing events and participation in related projects;
  • Assistance to leadership requests (catering, guests, events, invites, ad-hoc) and administrative tasks;
  • Monitor and maintain facilities’ standards and liaise / contact with service providers;
  • Align and cooperate with other Office Managers in other Office locations;
  • Travel arrangements/supervision of bookings and expenses;
  • Coordinate with contractors for occasional maintenance requests;
  • Management of basic office supplies’ stock;
  • Supervising receptionist and attached duties, occasional replacement of reception desk;
  • Cooperation and collaboration with global Executive assistant team.
  • Qualifications:

  • 3+ years experience in a similar position;
  • Fluency in French and English, both written and oral, additional languages are considered as an advantage;
  • Keen eye on tidinessExcellent interpersonal and communication skills;
  • Customer-focused with positive, helpful attitudePunctual, well organized and comfortable with multi-tasking;
  • Advanced Google Suite and Microsoft Office experience preferred (Sheets, Slides, Gmail, etc);
  • Basic computer and standard office equipment operating experience (printer, scanner);
  • Adept presentation skills.
  • What we offer:

  • 26 days of vacation;
  • Lunch vouchers;
  • Optional complimentary health insurance; 
  • Free public transportation in Luxembourg;
  • Competitive base salary and opportunity for bonus;
  • Internal growth and development programs;
  • Company events such as ski trips, social activities, and holiday parties;
  • Monthly company lunches and after work;
  • 1 volunteering day per year.

  • About us:
    Talkwalker was named a Leader among the top 10 social listening platforms in The Forrester Wave™: Social Listening Platforms, Q4 2020. This recognition validates everything that we are striving for – happy customers, a powerful and easy-to-use product, groundbreaking AI technology (from visual recognition to Conversation Clusters), and an abundance of clean and accurate social data.

    Our colleagues come from 50+ different countries around the world, with a total headcount of over 400 employees. Being a rapidly-growing organization, our goal is to be 500+ employees by the end of 2021. 

    For more information, please visit our website, or our social media accounts.