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Deal Desk Analyst

Luxembourg - Operations

Talkwalker is a powerful engine, which runs on the “finest oil” called The Operations team. Team Operations serves as an enabler between departments and services to keep Talkwalker’ processes running as efficiently as possible.

At Talkwalker, we are looking for a Deal Desk Strategist to join our fast paced and impactful team. The Deal Desk at Talkwalker are the strategic advisors to the Sales team, managing the Order to Cash (O2C) and facilitating the complex deal structures and requests that our clients demand.  The Deal Desk Analyst will be an expert in our policies, processes, and systems.  They will advise, coach, and train Sales Reps on a day-to-day basis to efficiently work with sales processes and policies.  This position will report into the Manager, Deal Desk Operations.

Key responsibilities:

  • Serve as a strategic and tactical business partner to the sales organization and support functions to facilitate deals and work side by side in a strong partnership with the Sales, Finance, and Legal teams on the day to day aspects of the deal process with focus on deal structuring, contract reviews and revisions and enable best practices
  • Make recommendations on Sales Contract/Billing best practices and help prepare non-standard strategic deals for management review
  • Educate Sales teams on how to effectively structure deals, changes in processes, policies, and best practices to improve performance and release Sales capacity to core Sales activities   
  • Draft and review special requests for non-standard business terms for reasonableness and compliance with deal policies and best practices
  • Engage early in deal cycles with the Sales Team to accelerate deal velocity
  • Ensure deals adhere to the company approval framework and associated policies
  • Work in a dynamic environment and adapt to new business processes on a week-to-week basis  
  • Qualifications:

  • 2+ years experience in Enterprise SaaS/B2B Industry, deal desk, finance, sales operations or contracts management
  • Bachelor's Degree or equivalent experience
  • Experience working closely with sales reps and understanding quota related pressures
  • Able to work in ambiguous environments under tight and unpredictable timelines
  • Ability to work independently and meticulously
  • Ability to cope with changes in policies, rules and procedures
  • Experience project managing pre-sales deals
  • Experience presenting recommendations to Sales and Finance leadership
  • Ability to stay organized and easily manage multiple deals and tasks simultaneously for multiple stakeholders
  • Strong analytical skills and experience with contract/Service Order management and analysis
  • What we offer:

  • 26 days of vacation 
  • Lunch vouchers  
  • Optional complimentary health insurance  
  • Work visa available for non-EU residents  
  • Competitive base salary
  • Internal growth and development programs
  • 1 volunteering day per year
  • #LI-SB1

    About us:

    Talkwalker is the #1 consumer intelligence company and is dedicated to helping brands close the gap between brand and consumer. Recognized by Forrester as a Leader in Consumer Intelligence and Social Listening, Talkwalker brings together market-leading social analytics and AI technology, with unstructured data expertise, and a global team of insights analysts and data storytellers.

    Talkwalker enables brands to put consumers at the heart of their decision-making, empowering them to embrace smarter innovation, create more successful campaigns, and provide enhanced customer experiences. With teams around the world, Talkwalker helps over 2,500 global brands to be consumers close, and accelerate their brand growth.

    Talkwalker is committed to bringing together a diverse workforce that we believe will enrich our workplace. We aim to provide employees with a safe and welcoming work environment, free of discrimination and harassment. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, religion, gender, sexual orientation, nationality, family or parental status, disability, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. 

    To discover more about Talkwalker, please visit