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IT Program Manager/Release Manager

Luxembourg - Product

The Product team, located in Luxembourg and London, manages all products and product lines, from the Freemium products (like the famous Talkwalker Alerts) to the flagship products such as Analytics and Quick Search. Our product experts have the challenging mission to deliver products that prospects dream to buy, deliver updates that make our clients stay with Talkwalker forever… while managing expectations from many different stakeholders. 

Talkwalker is a leading social listening & analytics company with over 2,000 clients globally. Through our AI-powered analytics platform, we gather data from the conversations that happen around brands - online, in the media, and within companies themselves - to uncover, understand, and action consumer insights. We are extremely international, with headquarters in Luxembourg and offices in New York City, San Francisco, Frankfurt, Paris, Singapore, and Tokyo.


Key responsibilities:

  • Assisting in establishing a Project Management Office to oversee multiple projects;
  • Deploy project management tool within Product & Technology group;
  • Outlining and defining Project/Program/Portfolio goals and strategies;
  • Maintaining project timeframes, budgeting estimates and status reports;
  • Coaching, leading and supporting Product Leads in roadmap preparation & release delivery/launch;
  • Manage strategic initiatives programs;
  • Coordinating project team members and developing schedules and individual responsibilities;
  • Ensuring compliance with objectives, organizational policies, procedures and standards;
  • Liaising with stakeholders and end-users regarding project/program requirements;
  • Educate team members about Governance and lead best practices adoption within the organization ;
  • Implementing document control policies and documentation templates;
  • Using project management tools to track project performance and schedule adherence;
  • Regular reporting to the Executive team;
  • Conducting risk assessments.
  • Qualifications:

  • At least 4 years of experience in a previous Project/Program/Portfolio Management role in the IT/SaaS or Digital industry;
  • Fluent in English;
  • Experienced in the software development lifecycle (Agile/SCRUM is a plus);
  • Thorough understanding of project management fundamentals;
  • Experienced with project management tools;
  • Strong verbal and written communication skills;
  • Outstanding leadership, organizational and time management skills;
  • University degree from Computer Science/IT is considered as an asset;
  • Having a relevant PM certification is considered as an advantage (Prince or PMP);
  • Experience/knowledge in portfolio management is an advantage.
  • What we offer:

  • Competitive base salary;
  • Optional complimentary health insurance;
  • Lunch vouchers;
  • 26 days of vacation;
  • Internal growth and development programs;
  • Company events such as ski trips, social activities and holiday parties;
  • 1 volunteering day per year.
  • About us:

    Talkwalker was named a Leader among the top 10 social listening platforms in The Forrester Wave™: Social Listening Platforms, Q4 2020. This recognition validates everything that we are striving for – happy customers, a powerful and easy-to-use product, groundbreaking AI technology (from visual recognition to Conversation Clusters), and an abundance of clean and accurate social data.

    Our colleagues come from 50+ different countries around the world, with a total headcount of over 600 employees. Being a rapidly-growing organization, our goal is to be 700+ employees by the end of 2022. 

    For more information, please visit our website, or our social media accounts.