Content Operations, Editor - Milan

Milano - Product

The Product team, located in Luxembourg and London, manages all products and product lines, from the Freemium products (like the famous Talkwalker Alerts) to the flagship products such as Analytics and Quick Search. Our product experts have the challenging mission to deliver products that prospects dream to buy, deliver updates that make our clients stay with Talkwalker forever… while managing expectations from many different stakeholders. 

Talkwalker is a leading social listening & analytics company with over 2,000 clients globally. Through our AI-powered analytics platform, we gather data from the conversations that happen around brands - online, in the media, and within companies themselves - to uncover, understand, and action consumer insights. We are extremely international, with headquarters in Luxembourg and offices in New York City, San Francisco, Frankfurt, Paris, Singapore, and Tokyo.

The Content Operations, Editor will be a part of a highly dynamic team that is bringing new, unique and valuable data analytics solutions to the global marketplace. Specifically, the most relevant activity will be data entry and quality check of Keywords and Social Account to be monitored. Editor will be focused on managing and implementing the measurement methodology for Talkwalker solutions focused on the entertainment and sports industries. 

Responsibilities:

  • Research, create, and augment the classification methodology for European Sports and Italian TV
  • Input Keywords and social network handles into the system, checking quality of data released through Social Content Ratings.
  • Collecting information about Television Programs, characters, Teams, players to be monitored
  • Follow a well established editorial process for ensuring optimal standardization and data quality
  • Collaborate with Content Operations, Client Service, Sales and Product on developing and implementing methodology improvements
  • Collaborate closely with Client Service on communicating our measurement methodology to key clients.
  • Qualifications:

  • Excellent knowledge and passion for  European Sports and Italian TV (required)
  • Fluency with social media, with a focus on Twitter, Facebook, Instagram and YouTube (required)
  • Fluency in Italian and English both written and spoken (required)
  • Good PowerPoint, Excel, and Google Suite skills (required)
  • Excellent organizational skills, ability to prioritize, constancy, precision and have a strong attention to detail.
  • Ability to multitask and, as well as work quickly and efficiently under time constraints.
  • Strong collaboration capabilities who loves being part of a team with clear objectives. 
  • Degree or post degree courses are not required for this position
  • What we offer:

  • 26 days of vacation 
  • Lunch vouchers  
  • Optional complimentary health insurance   
  • Competitive base salary and opportunity for bonus
  • Internal growth and development programs
  • Monthly Social Activities


  • About us:

    Talkwalker was named a Leader among the top 10 social listening platforms in The Forrester Wave™: Social Listening Platforms, Q4 2020. This recognition validates everything that we are striving for – happy customers, a powerful and easy-to-use product, groundbreaking AI technology (from visual recognition to Conversation Clusters), and an abundance of clean and accurate social data.

    Our colleagues come from 50+ different countries around the world, with a total headcount of over 400 employees. Being a rapidly-growing organization, our goal is to be 500+ employees by the end of 2021. 

    For more information, please visit our website, or our social media accounts.