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HRIS Manager (Austin, TX Based)

US - Human Resources

Talkwalker is a leading social listening & analytics company with over 2,000 clients globally. Through our AI-powered analytics platform, we gather data from the conversations that happen around brands - online, in the media, and within companies themselves - to uncover, understand, and action consumer insights. We are extremely international, with headquarters in Luxembourg and offices in New York City, San Francisco, Frankfurt, Paris, Singapore, and Tokyo.

The HR department is in charge of recruiting, developing and retaining the employees of the company with the objective of maintaining it as a great place to work. 

At Talkwalker, the HR department has a strong focus on recruitment in order to support the development of the business in Europe and in the US.
This is a fantastic opportunity to join a rapidly growing and international company that has successfully moved from start-up to high growth, with many opportunities for learning and development.

At Talkwalker, we believe our people are an essential strategic advantage, thus our HRIS function is of great importance to ensure a streamlined and efficient process within our people function. You’ll be on the ground floor of a quickly growing organization. As HRIS Manager, you'll be responsible for implementing, maintaining, and enhancing our HRIS with a focus on ensuring data integrity and scalability. You will be expected to handle sensitive and confidential information, thus it is essential that you possess a strong degree of judgment and discretion. We’re looking for someone who is proactive, collaborative, organized, analytical and detail-oriented for this critical role on our team. You will report into our Chief People Officer.

Key responsibilities:

  • Steer Implementation of Human Resources Information System (HRIS), ensuring strong cross-function communication across stakeholders

  • Lead and influence change management by ensuring consistent cross-functional communication

  • Manage and update permissions, access, personalization, and settings for HRIS users.

  • Liaise between People Operations, Technology Operations, internal stakeholders, and external vendors for HRIS implementation, design and enhancement projects.

  • Ensure system compliance with data security and privacy requirements

  • Provide technical support, troubleshooting, and guidance to HRIS users

  • Implement custom functions and documentation such as automated queries, filters, macros, and reports; compile complex data reports, summaries, and logs for senior executives and People Operations members.

  • Maintain optimal function of the HRIS through continuous development, maintenance and upgrade to applications, systems, and modules; collaborate with leadership and People Operations to identify needs and then recommend and implement solutions/best practices

  • Own the long-term strategic roadmap for HRIS to support needs across the full employee life cycle
  • Ensure the security, scalability, reliability of HRIS, including managing priorities and balancing demand in a rapidly changing environment          
  • Qualifications:

  • 6+ years of relevant experience, specifically within the software technology industry.

  • Experience across multiple HRIS systems including core HR, Applicant tracking, payroll etc

  • Location: Based in Austin, TX.

  • Project management skills including: organization, prioritization, and time management; ability to juggle short-term and longer-term initiatives; ability to reprioritize accordingly to meet immediate needs.

  • Strong analytical skills and the ability to draw conclusions, make recommendations and implement changes accordingly, in a timely manner

  • Demonstrated judgment and ability to deal with confidential and sensitive matters effectively

  • Proficiency with Google Suite (Gmail, Google Calendar, Drive, Sheets)

  • Ability to multitask and remain flexible in a fast-paced, start-up environment

  • Familiarity with human capital policies and procedures to ensure the HRIS functionality maintains compliance

  • Strong interest in collaboration, both within the People Operations team and across the organization

  • Ability to work in a fast-paced, high growth, rapidly changing, fun and innovative environment.
  • What we offer:

  • Competitive base salary + bonus
  • 100% medical, dental and vision plan coverage for employees
  • Paid vacation and sick days
  • Summer Friday program
  • FSA, HAS, Pre-tax commuter benefits
  • Wellness reimbursement for gym memberships
  • Phone stipend
  • 401k plan matching program
  • Paid family leave
  • Volunteer day
  • About us:
     
    Talkwalker was named a Leader among the top 10 social listening platforms in The Forrester Wave™: Social Listening Platforms, Q4 2020. This recognition validates everything that we are striving for – happy customers, a powerful and easy-to-use product, groundbreaking AI technology (from visual recognition to Conversation Clusters), and an abundance of clean and accurate social data.

    Our colleagues come from 50+ different countries around the world, with a total headcount of over 400 employees. Being a rapidly-growing organization, our goal is to be 500+ employees by the end of 2021. 

    For more information, please visit our website, or our social media accounts.