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Senior Revenue Operations Data Analyst

US - Operations

Talkwalker is a powerful engine, which runs on the “finest oil” called The Operations team. Team Operations serves as an enabler between departments and services to keep Talkwalker’ processes running as efficiently as possible.

Talkwalker is looking for a Data Analyst to join our Revenue Operations team. The Revenue Operations Data Analyst will provide insights and analysis and help us answer questions such as: What are the trends in new logo attainment? What drives these trends? Are there opportunities to improve our operations or processes? This role will partner with Talkwalker’s Finance, Operations and Revenue teams, and will be key to the company’s ability to make data driven decisions and help drive our continued growth and success.

Responsibilities:

  • Develop financial models across a variety of business areas; sales forecasts, headcount, customer retention, opex planning and more
  • Build and maintain revenue team headcount planning and sales capacity models
  • Work with cross-functional business stakeholders (Sales, Customer Success, Marketing, Finance, Operations, etc) to define KPIs, and develop automated dashboards, reports, and models to help teams make faster, better decisions.
  • Develop and maintain revenue-related metrics and dashboards in Tableau, in addition to ad hoc analysis to help drive revenue business decisions
  • Take a vague revenue operations question, find the evidence needed to answer it and work either solo or cross-functionally to develop data products that deliver the answers.
  • Develop a deep understanding of customer journey phases and related revenue metrics.
  • Perform analytical deep-dives to analyze ad-hoc problems with quick turnarounds.
  • Become expert on key internal and external data sources and curate revenue-specific datasets.
  • Deliver and drive insights, helping to support data-driven revenue optimization
  • Work cross-functionally within the organization to identify opportunities to improve data quality and related data operations practices
  • Provide ongoing data analysis and proactive insights on marketing, sales and customer success performance, and business processes
  • Support ad-hoc Revenue Operations projects
  • Qualifications:

  • Bachelor’s degree in business administration, FP&A, data science, economics, statistics or a related field
  • 2-3 years experience working in a corporate finance, sales/revenue operations, or similar analytical role
  • Strong Excel/Google Sheets experience and ability to turn a business problem into a clear spreadsheet model that drives a deeper understanding of the issues
  • Experience in reporting stack through tools such as Tableau, Looker, with particular focus on data access e.g. SQL and field tools (Salesforce, SalesLoft, Gong)Salesforce CRM experience preferred
  • Experience in B2B SaaS a plus
  • Experience with NetSuite a plus
  • Impeccable focus and attention to detail with appreciation for solving complex, unstructured problems
  • Proven ability to leverage large sets of unstructured data in synthesizing business insights
  • Self starter & critical thinker, motivated to work independently, prioritize, and reliably meet deadlines
  • Excellent communication skills, both written and verbal with strong interpersonal skills
  • Strong sense of integrity, morality, and confidentiality around sensitive information
  • Ability to liaise between all parts of the business including engineering, sales & customer success, marketing, finance, and the C-Suite
  • What We Offer:

  • 15 Paid Vacation & 5 Sick days 
  • 11 paid US Holidays (including 2 flex holidays) & Juneteenth (A day of learning specific to D&I) 
  • Competitive Medical, Dental and Vision benefits for Talkwalker employees & dependents 
  • 3 Summer Fridays (Memorial Day until Labor Day)
  • FSA, HSA & Pre-tax commuter benefits
  • 401K plan plus Employer matching 
  • Monthly phone stipend 
  • Global Winter Holiday Shutdown
  • 3 Volunteer days
  • 12 weeks 100% paid Maternity Leave
  • 4 weeks 100% paid Parental & Adoption Leave 
  • Employer paid Life Insurance, Short & Long term disability

  • #LI-Remote
    #LI-CW1

    About us:

    Talkwalker is the #1 consumer intelligence company and is dedicated to helping brands close the gap between brand and consumer. Recognized by Forrester as a Leader in Consumer Intelligence and Social Listening, Talkwalker brings together market-leading social analytics and AI technology, with unstructured data expertise, and a global team of insights analysts and data storytellers.

    Talkwalker enables brands to put consumers at the heart of their decision-making, empowering them to embrace smarter innovation, create more successful campaigns, and provide enhanced customer experiences. With teams around the world, Talkwalker helps over 2,500 global brands to be consumers close, and accelerate their brand growth.

    Talkwalker is committed to bringing together a diverse workforce that we believe will enrich our workplace. We aim to provide employees with a safe and welcoming work environment, free of discrimination and harassment. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, religion, gender, sexual orientation, nationality, family or parental status, disability, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. 

    To discover more about Talkwalker, please visit www.talkwalker.com.