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Community Manager

Luxembourg - Marketing

Are you passionate about social media and new technology? Do you have an outgoing, engaging personality that helps you connect with people instantly both on social and in the office? Would you like to join one of the fastest-growing and most innovative IT companies in Luxembourg?
We are currently looking for a Community Manager to join our marketing team.
This is a fantastic opportunity to join a rapidly-growing company that has successfully moved from start-up to high growth on a European level and beyond, with many opportunities for learning and development.
We actively encourage innovation, teamwork and initiative-taking and you will have the opportunity to shape your work and contribute to the overall success of your team and the company in an open, energetic and supportive environment.

As a member of the Marketing team, you will:

  • Develop a social media strategy that drives engagement and discussion on social, boosts our community growth and lead generation and utilizes each social channel to its fullest extent
  • Translate strategic goals for the community and campaigns into an effective posting schedule using a variety of owned and third-party content
  • Develop a consistent brand voice that matches the character of the company and of each social channel
  • Handle all incoming inquiries in a timely and professional way, dispatching messages to other teams where necessary
  • Monitor and report on social media performance and use analytics tools to both measure and optimize performance
  • Proofread to ensure high-quality, error-free communication across all social networks
  • Develop and run an effective employee engagement program using Hootsuite Amplify
  • Create social media guidelines for both the marketing team and company employees
  • We are looking for you:

  • You are a native English speaker and writer (competence in French, Italian, German and/or Spanish would be a plus) with an eye for detail
  • You have gained 1-3 years of experience in social media management, PR or marketing, within a social media savvy company or a digital agency
  • You are a natural conversation starter and a skilled writer with a proven track record in adapting messages to fit any medium
  • You have experience using social media management platforms (Hootsuite preferred)
  • You keep up to date with all news linked to social networks and have an excellent knowledge of what works and what doesn’t on social
  • You have experience with live tweeting and posting for events, webinars, live chats etc.
  • About us:

    Talkwalker is a listening and analytics company that empowers over 1,000 brands and agencies to optimize the impact of their communication efforts. The company provides businesses with an easy-to- use platform to protect, measure and promote their brands worldwide, across all communication channels. Talkwalker’s state-of- the-art social media analytics platform monitors and analyzes online conversations on social networks, news websites, blogs and forums in 187 languages. The company is headquartered in Luxembourg and has offices in New York City, San Francisco, and Frankfurt. For more information, please visit