IT Administrator

Luxembourg - Operations

Talkwalker is a powerful engine, which runs on the “finest oil” called The Operations team. Team Operations serves as an enabler between departments and services to keep Talkwalker’ processes running as efficiently as possible.

· General computer configuration

· Install, repair, upgrade and configure hardware and/or software products

· 3rd party application troubleshooting

· Deal with requests received through our ticketing system or by email

· Liaise with users, managers, and other support staff to ensure timely resolution of problems

· Active Directory and Google Suite management

· Asset movement, cable arrangement, printer, and network maintenance

· Administration of services and logistics related to all company locations

· Inventory and procurement

· Mobile Device Management via JAMF/Intune

· Create and update documentation

Qualifications

3+ Years of experience Technical Support

Experience with windows server and domain administration

Troubleshooting of Windows + Mac and associated programs

Experienced in Office 365 administration

Active Directory administration

JAMF/Intune administration/config

Network configuration and administration skills

Scripting in Powershell, Batch

Basic Unix knowledge

VOIP systems knowledge

Familiarity and experience with conferencing tools, Asset Inventory, License administration

Network protocols and networking hardware knowledge

Experience dealing with equipment vendors and hardware shipping logistics

Basic + Linux knowledge

English + French language. German would be beneficial

Excellent client relation skills

What we offer

Optional health insurance

Lunch vouchers

Ski trip, summer barbecue, Christmas party

Monthly company lunches & after work

Monthly sport & social activities

1 Volunteering Day per Year

About us:

Talkwalker is the #1 consumer intelligence company and is dedicated to helping brands close the gap between brand and consumer. Recognized by Forrester as a Leader in Consumer Intelligence and Social Listening, Talkwalker brings together market-leading social analytics and AI technology, with unstructured data expertise, and a global team of insights analysts and data storytellers.

Talkwalker enables brands to put consumers at the heart of their decision-making, empowering them to embrace smarter innovation, create more successful campaigns, and provide enhanced customer experiences. With teams around the world, Talkwalker helps over 2,500 global brands to be consumers close, and accelerate their brand growth.

Talkwalker is committed to bringing together a diverse workforce that we believe will enrich our workplace. We aim to provide employees with a safe and welcoming work environment, free of discrimination and harassment. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, religion, gender, sexual orientation, nationality, family or parental status, disability, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate.

To discover more about Talkwalker, please visit www.talkwalker.com.

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