Credit & Collections Officer

Luxembourg - Finance

The Finance team is committed to providing insights to drive business decisions that support our strategic goals, enabling Talkwalker to break away from the pack. We focus on achieving financial excellence, scalability and embedding analytics-based decisions.

Talkwalker is an online and social data analytics software company specialized in listening, analytics and reporting that empowers over 2,000 brands analyzing online conversations on social networks in 187 languages. The company is extremely international with headquarters based in the city center of Luxembourg and has additional offices in New York City, San Francisco, Frankfurt, Singapore, Paris and Tokyo.

Key responsibilities:

  • Screen new clients to assess the credit risk
  • Handle bookkeeping of AR and payment receipts
  • Manage the reminder process
  • Have direct interaction with selected clients in resolving receivables delinquencies
  • Liaise with our account managers to control the customer access to the service
  • Propose and manage bad debt provisions to management
  • Report & analyse the outstandings trade receivables
  • Ensure professional relationships are established and maintained with clients and attorneys for the external bad debt collection process
  • Qualifications:

  • You have gained a previous experience as a credit & collection Specialist
  • You are knowledgeable in the most common accounting tools and master Excel
  • Fluency in English, other European languages are a plus
  • You are independent and have an easy and open communication style in writing and by phone
  • You have excellent organizational skills
  • What we offer:

  • Work visa
  • Optional health insurance
  • Lunch vouchers
  • Ski trip, summer barbecue, Christmas party
  • Monthly company lunches & afterwork
  • Monthly sport & social activities
  • About us:
    We have been recognized by the Forrester Wave Social Listening Report as a Strong Performer. For us, it validates everything that we are striving for – happy customers, super-powerful product, groundbreaking AI technology, and an abundance of clean and accurate social data.

    Our colleagues are coming from 50+ different countries around the world and we have a total headcount of over 400 employees. Being a rapidly-growing organisation, our goal is to be 500+ employees by the end of 2021. 

    For more information, please visit our website or Instagram.