IT Administrator

Luxembourg - Operations

We are currently looking for an IT Administrator to join our IT Support team.

The primary focus of the position is to oversee and maintain all aspects of a company’s computer infrastructure what includes maintaining networks, servers and security programs and systems. IT Administrators manage the upgrade and installation of new hardware and software, perform troubleshooting to address any problems with computer systems, and assess viruses and potential threats to a company’s network. IT Administrators might also monitor the use of email, create and change passwords, make suggestions for improvements to computer systems, backup data and perform data recovery if needed.

As a member of the support team, you will:

  • General computer configuration
  • Install, repair, upgrade, and configure hardware and/or software products
  • 3rd party application troubleshooting
  • Deal with requests received through our ticketing system or by email
  • Liaise with users, managers, and other support staff to ensure timely resolution of problems
  • Active Directory and Google Suite management
  • Asset moving, cable arrangement, printer and network maintenance.
  • Inventory and tasks related
  • Mobile Device Management
  • Create and update documentation
  • We are looking for you:

  • 2+ Years of experience Technical Support
  • Experience with windows server and domain administration
  • MS Windows troubleshooting
  • Experienced in office 365 administration
  • Active Directory Administration
  • Scripting Powershell, Batch
  • VOIP systems knowledge
  • Familiarity and experience with conferencing tools, Asset Inventory, License administration
  • Network protocols and networking hardware knowledge
  • Basic + Linux knowledge
  • English + French language
  • What we offer:

  • Outstanding team and great company atmosphere where you can personally grow
  • Competitive salary package, flexible hours
  • Additional benefits: free drinks, meal vouchers, weekly company lunches/drinks, monthly events (laser game, ice skating, ...)
  • Optional complimentary health insurance provided by Foyer
  • About us:

    Talkwalker is a listening and analytics company that empowers over 2,000 brands and agencies to optimise the impact of their communication efforts. The company provides businesses with an easy-to- use platform to protect, measure and promote their brands worldwide, across all communication channels. Talkwalker’s state-of- the-art social media analytics platform monitors and analyses online conversations on social networks, news websites, blogs and forums in 187 languages. The company is headquartered in Luxembourg and has offices in New York City, San Francisco, Frankfurt and Singapore, with a total headcount of over 250 employees. For more information, please visit www.talkwalker.com