New York, New York
The Solutions Consultant, at Talkwalker, participates in the development of solutions designs to strengthen our CSM and sales team, working with corporate level clients. The Solutions Consultant will act as a collaborator and sales accelerator to help to steward our customer relationships and is responsible to provide product feedback.
Solutions Team Mission:
Our mission is to create value for current and prospective clients to help them optimize the impact of their communications efforts.
We provide strategic advice and expertise across the sales, marketing, product and customer success teams.
We are the connector across all Talkwalker departments and share best practices and provide high-level of knowledge and expertise
Assisting in cross collaboration between offices with Global Head of SolutionsHelp to create dashboards and presentations based on company positioningCraft stories and presentations based on Talkwalker use casesContribute to Global Solutions Industry NewsletterParticipate in solutions team monthly webinars Support solutions team members on company initiatives and enterprise business opportunities
Sales:Act as a resource for sales leaders for winning new customers Materialize compelling cutting-edge solutions adapted to the needs of the prospects that the sales teams will uncoverCreate custom projects and dashboards for sales team Optimizing the presentation of the tool, in its setup, and with compelling visuals
Customer Success Team:Collaborate with CSM team to grow selected accounts
Product:Work together with the product development team to provide product feedback and test specific improvements.
Cross Team Collaboration / Product Enhancement / Strategy:Research competitors to provide intelligence for teams – work with Knowledge Center Manager and product teamWork in collaboration with Sales, CSM, Partner and Product teamsReport directly into the Global Head of Solutions
Competitive base salary Tri-Net healthcare benefits plan (Medical/Dental/Vision)401k planPaid vacation days (including 11 U.S. Holidays)Paid Maternity, Paternity, Adoption LeaveCorporate OutingsSummer Friday ProgramWeWork Office Benefits