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HRIS Manager (Open to Austin or Remote US)

US - Human Resources

The HR department is in charge of recruiting, developing, and retaining the employees of the company with the objective of maintaining it as a great place to work. 

At Talkwalker, the HR department has a strong focus on recruitment in order to support the development of the business in Europe and in the US.

This is a fantastic opportunity to join a rapidly growing and international company that has successfully moved from start-up to high growth, with many opportunities for learning and development.

Talkwalker is a leading consumer intelligence company with over 2,500 clients globally. Through our AI-powered analytics platform, we gather data from the conversations that happen around brands - online, in the media, and within companies themselves - to uncover, understand, and actionable consumer insights. We are extremely international, with headquarters in Luxembourg and offices in New York City, San Francisco, Frankfurt, Paris, Singapore, Tokyo, Milan, London, and Sydney.

At Talkwalker, we believe our people are an essential strategic advantage, thus our HRIS function is of great importance to ensure a streamlined and efficient process within our people function. You’ll be on the ground floor of a quickly growing organization. As HRIS Manager, you'll be responsible for implementing, maintaining, and enhancing our HRIS with a focus on ensuring data integrity and scalability. You will be expected to handle sensitive and confidential information, thus it is essential that you possess a strong degree of judgment and discretion. We’re looking for someone who is proactive, collaborative, organized, analytical and detail-oriented for this critical role on our team. You will report into our Chief People Officer.

Key responsibilities:

  • Steer Implementation of Human Resources Information System (HRIS), ensuring strong cross-function communication across stakeholders

  • Lead and influence change management by ensuring consistent cross-functional communication

  • Manage and update permissions, access, personalization, and settings for HRIS users.

  • Liaise between People Operations, Technology Operations, internal stakeholders, and external vendors for HRIS implementation, design and enhancement projects.

  • Ensure system compliance with data security and privacy requirements

  • Provide technical support, troubleshooting, and guidance to HRIS users

  • Implement custom functions and documentation such as automated queries, filters, macros, and reports; compile complex data reports, summaries, and logs for senior executives and People Operations members.

  • Maintain optimal function of the HRIS through continuous development, maintenance and upgrade to applications, systems, and modules; collaborate with leadership and People Operations to identify needs and then recommend and implement solutions/best practices

  • Own the long-term strategic roadmap for HRIS to support needs across the full employee life cycle

  • Ensure the security, scalability, reliability of HRIS, including managing priorities and balancing demand in a rapidly changing environment          
  • Qualifications:

  • 6+ years of relevant experience, specifically within the software technology industry.

  • Experience across multiple HRIS systems including core HR, Applicant tracking, payroll etc

  • Location preference, Open to Austin TX or Remote US

  • Ideally having experience with UKG and exprience with global implementation

  • Project management skills including: organization, prioritization, and time management; ability to juggle short-term and longer-term initiatives; ability to reprioritize accordingly to meet immediate needs.

  • Strong analytical skills and the ability to draw conclusions, make recommendations and implement changes accordingly, in a timely manner

  • Demonstrated judgment and ability to deal with confidential and sensitive matters effectively

  • Proficiency with Excel & Google Suite (Gmail, Google Calendar, Drive, Sheets)

  • Ability to multitask and remain flexible in a fast-paced, start-up environment

  • Familiarity with human capital policies and procedures to ensure the HRIS functionality maintains compliance- Ideal candidate will have has SOC1 and SOC2 compliance experience

  • Strong interest in collaboration, both within the People Operations team and across the organization

  • Ability to work in a fast-paced, high growth, rapidly changing, fun and innovative environment.
  • What we offer:

  • 15 Paid Vacation & 5 Sick days 
  • 11 paid US Holidays (including 2 flex holidays) & Juneteenth (A day of learning specific to D&I) 
  • Competitive Medical, Dental and Vision benefits for Talkwalker employees & dependents 
  • 3 Summer Fridays (Memorial Day until Labor Day)
  • FSA, HSA & Pre-tax commuter benefits
  • 401K plan plus Employer matching 
  • Monthly phone stipend 
  • Global Winter Holiday Shutdown
  • 3 Volunteer days
  • 12 weeks 100% paid Maternity Leave
  • 4 weeks 100% paid Parental & Adoption Leave 
  • Employer paid Life Insurance, Short & Long term disability

  • #LI-Remote
    #LI-CW1

    About us:

    Talkwalker is the #1 consumer intelligence company and is dedicated to helping brands close the gap between brand and consumer. Recognized by Forrester as a Leader in Consumer Intelligence and Social Listening, Talkwalker brings together market-leading social analytics and AI technology, with unstructured data expertise, and a global team of insights analysts and data storytellers.

    Talkwalker enables brands to put consumers at the heart of their decision-making, empowering them to embrace smarter innovation, create more successful campaigns, and provide enhanced customer experiences. With teams around the world, Talkwalker helps over 2,500 global brands to be consumers close, and accelerate their brand growth.

    Talkwalker is committed to bringing together a diverse workforce that we believe will enrich our workplace. We aim to provide employees with a safe and welcoming work environment, free of discrimination and harassment. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, religion, gender, sexual orientation, nationality, family or parental status, disability, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. 

    To discover more about Talkwalker, please visit www.talkwalker.com.