Our mission is to create value for current and prospective clients to help them optimize the impact of their communications efforts. They are seen as the internal and external consultants for customers, prospects and internal employees. Solutions provides strategic advice and are the industry (and product) experts for sales, marketing, product and customer success teams across Talkwalker.
The solutions team is the connector and collaborator across all Talkwalker departments, sharing best practices and providing high-level expertise internally and externally. The department knows the personas we sell to and the Industry (Communications, Digital Marketing, Research and Social Listening. We are digital storytellers, and seen as a trusted advisor, with the ability to articulate the challenge, solution and value and integrate them into the conversations with clients and prospects. The team understands how to apply Protect, Measure and Promote knowledge across an organization. They run, organize and plans POCs, presentations to clients, dashboard presentations and participates in QBR meetings.
Our core values include:
· We always find a solution
· Strategic Experts
· Persuasive Storytellers
Talkwalker is an online and social data analytics software company specialized in listening, analytics and reporting that empowers over 2,000 brands analyzing online conversations on social networks in 187 languages. The company is extremely international with their headquarters based in the city center of Luxembourg and has additional offices in New York City, San Francisco, Frankfurt, Singapore, and Paris.
Create tailor demo environments and presentations to showcase Talkwalker to prospectsParticipate in Sales pitches & present live Talkwalker to prospectsWork on implementing / adapting clients listening & analytics solutionsAssist team to centralize requests, dashboards, use casesPrepare first level of response to RFPsProvide product feedback and test new beta version of TalkwalkerContribute to Global Solutions Industry NewsletterParticipate in Solutions team monthly webinarsFacilitate the dissemination of knowledge & expertise across teams
You have 1+ years of experience in the following industries: media monitoring, consumer insights/market research, communication, or marketingYou are familiar with the digital landscapeYou are at ease with analysis and deriving insights from large data setsYou have excellent written and verbal communication skillsYou have a university degree or an equivalent qualificationYou are fluent in Asian Language (Preferably Japanese and Chinese) and English, any other languages would be assetsYou have a ''can do'' mentality
What we offer:
International health insurance20 days of vacationOpportunity to travel to Europe for internal training and meetings