Choose your language
Do you know that we are indexing all major social networks in 187 languages

Senior Solutions Consultant

Mumbai - Solutions

Our mission is to create value for current and prospective clients to help them optimize the impact of their communications efforts. They are seen as the internal and external consultants for customers, prospects and internal employees. Solutions provides strategic advice and are the industry (and product) experts for sales, marketing, product and customer success teams across Talkwalker.

The solutions team is the connector and collaborator across all Talkwalker departments, sharing best practices and providing high-level expertise internally and externally. The department knows the personas we sell to and the Industry (Communications, Digital Marketing, Research and Social Listening. We are digital storytellers, and seen as a trusted advisor, with the ability to articulate the challenge, solution and value and integrate them into the conversations with clients and prospects. The team understands how to apply Protect, Measure and Promote knowledge across an organization. They run, organize and plans POCs, presentations to clients, dashboard presentations and participates in QBR meetings.

Our core values include:
· We always find a solution
· Strategic Experts
· Persuasive Storytellers
· Team-players
· Passionate

Talkwalker is a leading social listening & analytics company with over 2,000 clients globally. Through our AI-powered analytics platform, we gather data from the conversations that happen around brands - online, in the media, and within companies themselves - to uncover, understand, and action consumer insights. We are extremely international, with headquarters in Luxembourg and offices in New York City, San Francisco, Frankfurt, Paris, Singapore, and Tokyo.

Key Responsibilities:

  • Create tailored demo environments and presentations to showcase Talkwalker to prospects
  • Participate in Sales pitches & present live Talkwalker to prospects
  • Design sales arguments and value propositions for new products and use cases
  • Provide Talkwalker’s expertise and advise sales, prospects & customers
  • Define & Implement listening and analytics strategies within large enterprise accounts
  • Illustrate Talkwalker use cases within presentations, workshops or conferences 
  • Audit customers projects and advise on best practices 
  • Provide product feedback and test new beta version of Talkwalker
  • Assist in the creation of go to market strategies for new products
  • Contribute to Global Solutions Industry Newsletter
  • Participate in Solutions team monthly webinars
  • Facilitate the dissemination of knowledge & expertise across teams
  • Qualifications:

  • You have relevant experience in the following industries: media monitoring, consumer insights/market research, communication, or marketing
  • You have been working in the digital landscape
  • You are at ease with analysis and have relevant experience in deriving insights from large data sets
  • You have gained experience in a business development, sales or customer success role
  • You have excellent written and verbal communication skills, presenting to large and small audiences
  • You have a university degree or an equivalent qualification
  • You are fluent in English; other local languages are considered as great assets
  • You have a ''can do'' mentality
  • What we offer:

  • 20 days of vacation
  • International health insurance
  • Competitive base salary and opportunity for bonus
  • Internal growth and development programs
  • Company events such as social activities
  • 1 volunteering day per year
  • About us:
    Talkwalker was named a Leader among the top 10 social listening platforms in The Forrester Wave™: Social Listening Platforms, Q4 2020. This recognition validates everything that we are striving for – happy customers, a powerful and easy-to-use product, groundbreaking AI technology (from visual recognition to Conversation Clusters), and an abundance of clean and accurate social data.

    Our colleagues come from 50+ different countries around the world, with a total headcount of over 400 employees. Being a rapidly-growing organization, our goal is to be 500+ employees by the end of 2021. 
    For more information, please visit our website, or our social media accounts.