Facility Officer

Luxembourg - Operations

Talkwalker is a powerful engine, which runs on the “finest oil” called The Operations team. Team Operations serves as an enabler between departments and services to keep Talkwalker’ processes running as efficiently as possible.

Talkwalker is an online and social data analytics software company specialized in listening, analytics and reporting that empowers over 2,000 brands analyzing online conversations on social networks in 187 languages. The company is extremely international with their headquarters based in the city center of Luxembourg and has additional offices in New York City, San Francisco, Frankfurt, Singapore, and Paris.

Key responsibilities:

  • Facility interior management - observe and react to any technical issues within our office facility such as malfunctions of kitchen, heating, air conditioning, toilets, doors, windows, elevators and report to VP Operations and inform the BGL.
  • Office Facility cleaning - be contact person for the cleaning service provider and report if issues occur; schedule cardboxes dumping with the provider. 
  • Fire fighting equipment - observe and report to the BGL if fire extinguishers are missing, used up or expired; make sure evacuation maps are available on all floors and being visible. 
  • Office relocation support - helping businesses to relocate to new offices and to suggest solutions to move and to create office interior designs.
  • First Aid Officer - manage evacuation in case of emergency of the concerned floor; communicate with other First Aid Officers and follow up potential hazards; objects that may pose a physical hazard to an employee or hinder the evacuation needs to be reported and action needs to be taken; make sure that first aid kits are available and ready on all floors       
  • Facility Safety - observe and react to potential physical hazards that may pose to employees and inform VP Operations,Travailleur Designé and the BGL.        
  • Office Safety - report potential hazards to the VP Operations and Travailleur Designé and suggest actions to be taken if required. Any potential hazard that can be solved on my own and not requiring any approval will be done instantly     
  • Qualifications:

  • Office / Facility Manager role, facility related experience is an advantage
  • In supplier negotiations
  • Excellent oral and written command of English and French
  • Very good interpersonal skills
  • Organizational skills and time management competencies
  • Can-do attitude and hands-on approach to fix issues
  • Ability to show initiative and attention to details    
  • What we offer:

  • Work visa
  • Optional health insurance
  • Lunch vouchers
  • Ski trip, summer barbecue, Christmas party
  • Monthly company lunches & afterwork
  • Monthly sport & social activities

  • About us:
    We have been recognized by the Forrester Wave Social Listening Report as a Strong Performer. For us, it validates everything that we are striving for – happy customers, super-powerful product, groundbreaking AI technology, and an abundance of clean and accurate social data.

    Our colleagues are coming from 35+ different countries around the world and we have a total headcount of over 250 employees. Being a rapidly-growing organisation, our goal is to be 500+ employees by the end of 2020. 

    For more information, please visit www.talkwalker.com