Brands with a leading edge in customer centricity grow nearly 3 times faster than the industry average.
Real-time insights deliver actionable intelligence
Many companies’ voice-of-customer programs don’t go beyond executing static surveys to listen to their consumers. With Brand Benchmarking:
- Measure the immediate brand impact of key initiatives
- Understand the drivers behind why they resonate
- Better align initiatives and adjust messaging
A more customer-centric approach to better align with customer values, experiences, and beliefs
Our proprietary Brand Benchmarking index methodology is based on weighted scores across the three drivers utilizing our Social Intelligence product.
Know how your brand ranks in your industry and versus key competitors
Access the insights you need to move up in the ranking.
- Compare up to 30 brands and competitive topics
- 1 year of historical data
- 1 report around brand deep dive or competitive insights
Ready-to-use dashboards for easy utilization and instant onboarding
Get instant access to the information you need, whenever you need it.
- Take action to course correct or address market changes as they happen.
- Put your brand health in your control without relying on timely or expensive reporting requests.