Talkwalker + Facelift: What you can do with our new integration
We are thrilled to announce that Talkwalker is now integrated with Facelift, a world-leading social media management tool! This integration of advanced listening and engagement solutions will allow you to identify, analyze, and monopolize every customer conversation.
“Integration with Facelift Cloud allows marketing and communication professionals to expertly categorize the social conversations that matter. It enables users of both platforms to make impactful decisions and take real-time actions,” says Robert Glaesener, Talkwalker CEO.
Be in control of your online reputation
Monitor your social media channels & brand mentions and engage with your community on the same platform
Analyze and optimize the key drivers of your reputation with Talkwalker and Facelift Cloud integration:
Understand and optimize the drivers of your reputation
Monitor your reputation in your different local markets and have an aggregated view at the corporate level
Monitor and address potential issues before they transform into a crisis with real-time listening and then react to them via Facelift Cloud
Upcoming - Never miss a conversation
Example of the integration of Talkwalker's analytics in the Facelift social media management interface
Talkwalker provides a comprehensive 360° data coverage of online, offline and social media, and with Facelift Cloud integration you now have an opportunity to analyze, leverage and react to this data in real-time:
- React and reply to any mention of your brand, no matter where people talk about you
- Monitor global satisfaction regarding your activity, products, and marketing
- Engage your community on your social media profiles as well as on your organic and your paid posts with Facelift cloud
- Answer conversations within and outside of your social media profiles and react to relevant trends and topics. Whenever and wherever you want.
Upcoming - Track and react to issues in real-time
Talkwalker picks up your brand or product mention, feeds it into Facelift, and allows you to respond in real-time
Talkwalker enables you to utilize custom filters, dashboards, and automated alerts, set up an issue framework to track known and unknown issues in real-time:
● Spot early warning signs with smart alerting functions
● Build a social command center that lets you react immediately to the conversations that matter
● Stay in control by seeing a crisis from every angle – online and offline
● Build a robust crisis scenario plan that lets you act swiftly and confidently under pressure
Excited to learn more?
In these challenging times, we want to make sure you have as many resources available as possible. Together with Facelift, we will be organizing a joint webinar on Digital Crisis Management on April 28th, with a focus on best practices to spot early signals and manage a crisis effectively.