Joshua's blog

Enrich customer intelligence with consumer data

4 ways to enrich customer intelligence with integrated data

We're here to help organizations - large and small - advance their consumer and customer intelligence. This is a powerful area of competitive advantage for you savvy brands out there. Understanding customers insights and competing in your market on the basis of customer experience, is critical if you want to stand out from your competitors. Let me show you how...
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Instagram Stories: measuring the metrics that count with Talkwalker Analytics

Instagram Stories: measuring the metrics that count with Talkwalker Analytics

What are Instagram Stories? Since being released in August 2016, this feature on Instagram has become very popular with consumers and brands alike. Stories have proven to be a huge...
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Joshua's Publications

How Orange Squeezes the Most out of Social Listening

How Orange squeezes the most out of social listening

Orange is one of the world's leading telecommunications operators, with revenues of 41 billion euros in 2018 and 149,000 employees as of March 31, 2019, in 27 countries, including 90,000 in France. The group serves 264 million customers, including 204 million mobile customers and 20 million fixed broadband customers.
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